Subject Matter Expert (SME) and proven leader in order fulfillment and delivery strategies ensuring excellence in customer service. Drives client solutions by partnering with cross-functional teams to maximize supply chain operations and enabling on-time product distribution. Experienced in multiple industries with background in international import/export, pricing analysis, and vendor management. Builds relationships with executive teams, key stakeholders, account managers, and department leaders ensuring holistic approach to client services.EDUCATIONMaster of Arts (MA) in Integrated HealthBachelor of Arts (BA) in CommunicationsCERTIFICATIONS Aim Program Supervisor & the LawProfessional CommunicationsExport ComplianceHIGHLIGHTS•Reviewed and processed over 500K orders ensuring timely/accurate delivery of products generating $10M in revenue; garnered executive leader recognition for high performance.•Restructured inventory processing minimizing aged inventory backlog, resolved excess freight charges, and reduced Less-than-Truckload (LTL) shipments yielding $10K in monthly cost saving solutions.•Led 4-person committee to develop and implement training program; trained and evaluated 7 new hires on supply chain management system facilitating seamless onboarding.•Fulfilled 3-month contract collaborating with logistics manager and 8-person cross-functional team; piloted order processing on contracts supporting $300M account portfolio.•Controlled multi-million-dollar contract valuations administrating 5 medical service agreements per month driving accuracy, quality, and compliance in client booking and billing.•Headed international commercialization and distribution of frozen food product line reaching 50 countries across Asia Pacific(APAC) and Europe markets driving $50M in annual revenue.