Maureen Mcclure Email & Phone Number

United States

United States

Managed complex IT programs and projects impacting critical business goals and objectives employing on-premise and cloud based solutions. Managed client engagements through project lifecycle from pre-sales, requirements analysis, and design to migration and post migration support and training. Received 3 service delivery excellence awards.● Directed first of its kind Infrastructure as a Service (IaaS) project for Fortune 100 conglomerate. This standardized virtual desktop initiative created service model with automated workflow processes to deploy desktops on demand across the globe. o Achieved goal of reducing application environment provisioning time from 4 weeks to 36 hours. o Saved business $4M per year in operating costs while achieving higher service quality.o Reduced cost per virtual machine 80%.● Led a $2M initiative at a quasi-federal government financial agency to migrate from a legacy environment to Microsoft Office 365. Coordinated activities across multiple vendor and client project teams to migrate 8,000 users to an Exchange and Lync online environment. o Created Proof of Concept (POC) environment to pilot user migration to cloud.o Designed repeatable migration process with minimum interruption to user community.o Virtual implementation - upgraded client environment from Lotus to Office 365 Exchange.● Supervised team of 12 engineers and consultants in complex migration project with multiple workstreams for Fortune 100 health care company following M&A. Managed project lifecycle from POC and pilot to requirements gathering, architectural design, user migration, and post migration support.

Greater Southeast District

Service and solution delivery role requiring both business and technical skills to effectively manage $4M portfolio of client IT projects from pre-sales and envisioning to deployment and post project support. Key activities included managing profitability, risk, customer satisfaction, engagement performance, delivery quality, and client expectations. Received 3 customer satisfaction project delivery awards.● Sold and delivered: o Windows 7 Managed Desktop and Office 2010 deployment to 43,000 devices. Work streams included image engineering, application compatibility, deployment engineering, and security. o SharePoint Governance accelerated adoption framework for 4 clients.o Microsoft BizTalk Server Rules Engine POC. Resulting solution delivery roadmap yielded >$1M in software licensing and consulting services. ● Presented strategies, solutions, and Key Performance Indicators (KPI’s) to C-level executives.

Led team of professionals implementing identity management, SOA, cyber security, and application development solutions for portfolio of clients on time and within budget. Received multiple awards for project delivery success, goal achievement, and customer satisfaction.● Increased project pipeline from near zero to $14 million after assuming responsibility for Sun’s Northeast Government, Education, and Healthcare area covering a new 12 state territory.● Facilitated health checks and gap analyses of IT infrastructure and processes.● Worked with sales to close follow-on contracts for hardware, software, and services.

Identified and mapped customer business requirements to technical solutions and provided leadership for deployment of these solutions. ● Architected and deployed US Military Health’s first patient-centric web-based system, TRICARE Online.● Briefed high ranking US DOD leadership on mission status, metrics and outcomes.● Conducted 2 USAF & 5 DISA Datacenter Health Checks which provided solution strategy roadmap.

● Designed and managed high speed Ethernet network ● Managed daily activities and essential components of UNIX systems● Performed systems and applications tuning, troubleshooting, capacity planning, and benchmarking

● Managed a 46 node, 12,000 user UNIX network running Solaris and Linux● Administered NIS, DNS, NFS, messaging, backup and recovery services● Coordinated purchases for new hardware and software for UNIX servers

B.S., Marketing Management, Finance

Internship: Oversea'S Development Network, Cambridge, Ma

Implemented and Automated Harvard University ODN's accounting system.

M.I.S., Info Sys & Library Science - Graduate Coursework

Education record