• Assisted other departments when needed to complete tasks in a timely fashion.• Checked products for accuracy against paperwork, damage, or signs of infestation.• Performed daily equipment checks and maintenance activities to ensure operational efficiency.• Utilized computer to record data regarding received and counted stock items. This education May 2024BACHELOR OF SCIENCE (B.S.)IN INFORMATION TECHNOLOGYGPA 4.0Liberty University, Lynchburg, VA, USRelevant Coursework• Web Development• Web DesignAwards & Honorsincludes using software like SAP and WMS.• Prepared detailed inventory reports for management review.• Operated manual or electric powered lift truck and forklift safely to move, locate, relocate, stack, load, unload, pick and count merchandise.

• Developed proficiency in operation of large format inkjet and laser printers.• Analyzed customer specifications to determine most cost-effective printing methods.• Monitored printer output to identify any issues with resolution or color accuracy.• Managed inventory levels of supplies necessary for successful completion of each job run.• Utilized software programs such as Adobe Acrobat, Photoshop, InDesign, and Illustrator.• Maintained time and production records.• Loaded presses with paper and make necessary adjustments, according to paper size.• Set up and operated auxiliary equipment, such as cutting, folding, plate-making, drilling and laminating machines.• Downloaded and scanned files to be printed, used printing production software.• Downloaded completed jobs to archive media so that questions can be answered and jobs replicated.• Assisted in training new staff members with using printing machinery.• Demonstrated knowledge of paper stocks, finishing techniques, and other variables impacting print jobs.

Jan 2011 - Feb 2023 CAREGIVER Public Partnership LLC, Roanoke, VA• Prepared meals according to client dietary requirements.• Responded quickly to emergency situations and provided necessary first aid.• Worked in cooperation with family and outside providers to meet physical and emotional needs of patient.• Encouraged independence among clients while promoting dignity at all times.• Helped clients with daily tasks, such as laundry, housekeeping, and shopping.• Assisted residents in and out of bed and wheelchairs, using safe lifting and transferring techniques.

• Utilized tax preparation software to accurately prepare tax returns.• Prepared a variety of forms including 1040s, 1099s, W-2s, Schedules C and E as well as other state-specific forms.• Submitted electronic filings via IRS e-file system while adhering to deadlines set by the agency.• Processed payments from clients by calculating appropriate fees according to services rendered.• Calculated form preparation fees according to return complexity and required processing time.• Scheduled appointments with clients.

• Handled cash and credit card payments with accuracy.• Answered phones professionally in accordance with organizational protocols.• Used proper telephone etiquette, answered calls and caller questions, and transferred to proper extensions.• Maintained accurate records of all incoming calls, messages, and visitors.

• Encouraged clients through positive reinforcement techniques during therapy sessions.• Applied knowledge within defined competencies to assist therapists with treating patients.• Prepared and arranged supplies to facilitate treatment of patients.• Assisted in developing goals for each patient's recovery program according to physician instructions.• Managed multiple tasks efficiently while providing quality care services.• Aided therapists and assistants with treatment of patients, demonstrating consistent judgment and initiative to maximize safety.• Provided safe and efficient patient transport to and from therapy services areas or recreational activities with recreational therapy staff.• Ensured compliance with all applicable laws concerning the practice of rehabilitation technology.