“Solving a problem for which you know there’s an answer is like climbing a mountain with a guide, along a trail someone else has laid…the truth is somewhere out there in a place no one knows, beyond all the beaten paths. And it’s not always at the top of the mountain. It might be in a crack on the smoothest cliff or somewhere deep in the valley.” - Yoko Ogawa Vice President/Senior Business Analysis professional with demonstrated experience providing Leadership, Engineering, and Operations support in the banking industry. Adept at delivering high portfolio performance while also engaging and developing project teams. Versed in innovative, creative strategic business development and customer-centric philosophy. Skilled in Agile, Lean, and Waterfall business methodologies to evaluate alternative solutions then deliver the optimal approach and implementation plan, Project Planning, Business Process, JIRA, and Change Management.My passion is to rise to challenges, solve problems creatively and innovatively, but more importantly, to help others develop and succeed. You can often create successes by viewing an issue from a new perspective, making a critical new assumption, or being counterintuitive, unconventional. Sometimes, finding the paradoxes leads to finding the principles. Chuck Swoboda once said, “There is no box. Tell yourself it’s a choice. Or, once and for all, set your box on fire.” In helping others, I strive to create and multiply excellence at every level because if a star is alone, it cannot shine. Analytical & Critical Thinking | Business Process Improvement | Problem Solving | Operations Solutions |Organization | Mentoring | Communication | Influencing | Negotiation | Team Management | Risk Management | Portfolio Management | Credit Analysis | Financial Analysis | Internal and External Customer Retention | Employee Training