Samantha Hawthorne Email and Phone Number
Samantha Hawthorne work email
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Samantha Hawthorne personal email
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Hi this is Samantha, a highly accomplished professional with background in monitoring business, staff, and financial operations; passionate about coaching and developing employees with history in recruiting best performing workers. What makes me stand out is my stellar record of identifying company needs and acquiring candidates to fill required demands.I am an expert at hiring high quality candidates and developing workers leading to top performers and promotions.Among many other talents are an ability to direct applicant offer process and provide candidates with necessary documentation.I am experienced in providing training for new employees and assisting in enhancement of customer service capabilities.My reputation as a goal-oriented professional with expertise in writing documentation and agreements during offer process is demonstrated in my previous job roles. I am excellent at supervising staff performance, locating weakness, and recommending solutions where needed.Moreover, I am skilled at creating job postings which improve diversity and inclusion in business. Connect with me today, or email me at hawthorne.fse@gmail.com to find out how I’ll implement human resource management best practices to achieve your organization’s strategic missions!
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Branch ManagerPnc Jun 2023 - Present -
Branch & Business Center Assistant ManagerPnc Dec 2021 - Jun 2023Merrillville, Indiana, United States -
Assistant Office ManagerCooks Home Assistance Care Feb 2021 - Dec 2021Oversee sourcing and staffing, onboarding procedures, patient administration related duties, and payroll process. Supervise end-to-end recruiting process, create job postings, screen potential candidates, and conduct phone and physical interviews as part of selection practice. Propose offers in alignment with organization’s mission and culture. Assist in integration of new employees and coordination of pre-employment checks. Complete financial and clerical tasks including bi-weekly payroll, storing patient health documents, distributing staff communication, aiding clients with paperwork, billing and verifying insurance coverage/cost. Support superiors by arranging meetings and recording minutes. ● Spearheaded onboarding for eight clients within six weeks.● Yielded six new hires after interviewing 10 prospects.● Secured four top performing employees within two months of joining company.
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Branch ManagerChase Jul 2019 - Jul 2020Munster, Indiana, United StatesDirected hiring and training, business growth, and customer satisfaction responsibilities. Led Talent Acquisition Team, recruited and trained employees with focus on growing inclusion and diversity. Managed individual coaching and development of 10 staff members. Designed business expansion strategies and utilized reporting to locate at-risk and high potential customers. Discussed company requirements with Financial Advisor, Business Relationship Manager, and Loan Officer.● Boosted investment revenues and deposits by over $12M and mortgages by $1M after strengthening relationships with clients.● Increased year-over-year (YOY) customer growth by 11% by initiating change management process and focusing on client satisfaction.● Improved customer experience score by 10%.● Generated high retention rates by promoting and developing employees. -
Branch ManagerChase Jul 2014 - Jul 2019Highland, Indiana, United StatesSupervised branch operations, revenue and losses, staff productivity, and customer satisfaction levels. Conducted group and one-on-one training sessions on customer service methods and ensuring employees meet client demands. Focused on understanding and teaching of KPI systems leading to ability to locate areas of improvement and developing ways to ensure consumer satisfaction. Guaranteed compliance to staffing guidelines and outlined company policies.● Promoted to Highland from Valparaiso Branch for outstanding services.● Selected to educate and motivate staff to use new technology to assist in productivity and improve client assistance abilities.● Improved diversity and inclusion (D&I) by 10%.● Awarded with multiple honors for highest mortgage profits and securing $2M in 2018, reaching more than 15% YOY growth in loan origination.● Achieved top 10% in customer experience and submitted perfect audit review of operations for five years in Valparaiso and Highland divisions.● Boosted branch balance growth by 10% -
Branch ManagerChase Jul 2012 - Jul 2014Valparaiso, Indiana, United StatesChosen to educate and encourage employees to leverage new technology in the branch to improve customer experience and drive better efficiency. Collaborated with branch employees with one on one and group sessions on how to best provide customers with products that would serve their needs. Adhered to branch staffing guidance levels; modeled company policy, banking compliance and strengthened operation environment. o Increased D&I by 10%, coaching bankers on behaviors to increase cross sales, received perfect 100% audit of the branch 2013 and 2014.o Coached and developed assistant manager who later was promoted to branch manager. -
Business BankerChase Jan 2010 - Jul 2012Here, I led retainment strategies and activities to increase premier business customers. I was responsible to liaise with Financial Advisor and Loan Officer to establish company needs. I developed strategies to expand company reach and strengthen relationship with service users. I also held morning briefings to coach relationship and personal bankers to enhance service provision. I efficiently built and nurtured relationships with clients by conducting telephone calls and assisting with concerns. I contributed to company growth by cross-selling products and attending to customer needs. I utilized new technology when assisting clients to improve efficiency and customer satisfaction.Key contributions,• Generated $825K in partner investments.• Maximized deposits by 10% while simultaneously finding new business ventures resulting in deposit growth of $1.2M.• Gained $1M in mortgages and refinancing by establishing credibility with service users.Additional Experience as Relationship Banker, JP Morgan Chase Bank, Indiana, USA
Samantha Hawthorne Skills
Samantha Hawthorne Education Details
Frequently Asked Questions about Samantha Hawthorne
What company does Samantha Hawthorne work for?
Samantha Hawthorne works for Pnc
What is Samantha Hawthorne's role at the current company?
Samantha Hawthorne's current role is Branch Manager at PNC Bank.
What is Samantha Hawthorne's email address?
Samantha Hawthorne's email address is sa****@****ase.com
What schools did Samantha Hawthorne attend?
Samantha Hawthorne attended Ashford University/university Of Arizona Global Campus, Iowa, Usa, Ashford University/university Of Arizona Global Campus, Iowa, Usa.
What skills is Samantha Hawthorne known for?
Samantha Hawthorne has skills like Consumer Lending, Banking, Cross Selling, Customer Service, Customer Experience, Team Leadership, Talent Developer, Coaching And Mentoring.
Who are Samantha Hawthorne's colleagues?
Samantha Hawthorne's colleagues are Kelly Nagy, Jared Thomas, Leon Park, Alvin Ross, Fredicia Hardnett, Stephen Bahret, Sadie Melnik.
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Samantha Hawthorne
Pre-Medicine | The University Of Texas At Austin | Neuroscience Major | Business Minor|Austin, Tx -
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