● Assist with full cycle recruitment consisting of drafting and reviewing job descriptions, job posting, screening candidates, arranging interviews, pre-employment testing, and conducting orientation trainings. ● Support with benefit administration including open enrollment, processing new enrollment, and termination of benefits. ● Interpret and enforce organizational policies and procedures as it related to employee relations. ● Support with processing payroll as needed. ● Develop daily, weekly, and monthly labor productivity reports to support operations.● Conduct investigations regarding employee relations and enforce disciplinary actions. ● Maintain rosters for employee training program, new hires, separations, and emergency evacuations. ● Collaborating with department managers, leads and staff on multiple HR initiatives and related projects. ● Use of various software and web-based systems such as outlook, excel, word processing, power point, personnel data management, recruiting, security system, and others.● Data entry, analysis, interpretation and development of reports and presentations.● Work on multiple projects in a fast paced and results driven environment while maintaining a high level of organization and precision.● Quick problem solving and decision making.

● Implementation and design of overall recruiting strategies, pipeline and sources.● Sourcing and recruiting candidates using various web-based systems and databases in addition to social media, job fairs, and community partnerships.● Pre-screening, conducting interviews, and filtering candidates for open positions● Data entry, analysis, interpretation and development of reports and presentations.● Maintain high level of discretion and confidentiality regarding sensitive information.● Visiting and conducting safety checks on work sites to assure policy compliance.● Coordinate and plan recruiting job fairs.

● Leading a team to deliver fast, fun, friendly, and efficient customer service● Quick problem solving and response to customer’s needs, questions, and issues● Hire, train, and supervise team members to achieve store goals

● Lead Starbucks team to provide a fast, fun, friendly, and efficient customer service● Coach and evaluate team member performance● Meet department goals for service, payroll, and expense report

● Call and pre-screen applicants● Train and support new team members● Handle and process applicant information with confidentiality and security● Processing payroll, expenses, billings, and reports for applicants and team members● Process termination for team members and supporting through the terminating process

● Responsible for fostering exceptional customer service experience in store and checkout service● Resolve customer questions, complaints, and issues● Impromptu strategic and management checkout service for customers

● Provide fast, fun, friendly, and efficient checkout service at registers● Resolve customer concerns and questions● Work in a team environment to meet customers’ needs