Software Engineer
Brasil
Allocated at Take.Net, Brazilian main Chatbot provider.I worked with chatbot development for different economic sectors, focusing on costumer relationship for multinationals automotive manufacturers. Projects in which I was the lead developer allowed the expansion of the company's contact base, improved client relationships, and high lead conversion. I was also responsible for the integration and sync of lead data between chatbots and third-party CRM systems.Chatbot… Show more Allocated at Take.Net, Brazilian main Chatbot provider.I worked with chatbot development for different economic sectors, focusing on costumer relationship for multinationals automotive manufacturers. Projects in which I was the lead developer allowed the expansion of the company's contact base, improved client relationships, and high lead conversion. I was also responsible for the integration and sync of lead data between chatbots and third-party CRM systems.Chatbot development stack: IBM Watson and MS QnA Maker as NLP and AI providers. Conversation flow with Take’s Blip platform.Development Stack: Third-party system integration with .NET Core-based RESTful APIs, including OAuth, FTP file loading, task scheduling with Hangfire, REDIS and SQL Server persistence, Unit Testing with xUnit on VS Code.Azure DevOps for lifecycle management. Adoption of Agile development with Kanban Show less