Mauricio A. Bravo Zúñiga

Mauricio A. Bravo Zúñiga Email and Phone Number

Head of Product Development and Business @ Genoa Performance
Madrid, ES
Mauricio A. Bravo Zúñiga's Location
Greater Madrid Metropolitan Area, Spain
Mauricio A. Bravo Zúñiga's Contact Details

Mauricio A. Bravo Zúñiga personal email

About Mauricio A. Bravo Zúñiga

I am an International Business Executive with cross-functional expertise in international sales, business development, innovation technology for customer service experience, business management controlling, operations and administration. With over twelve years of experience in executive positions in the telecommunications industry, I have developed strong business management skills and excellent interpersonal relationship skills, together with business vision and the know-how and wisdom to positively contribute to an organization´s bottom line.I have broad experience in national and multinational companies and have participated in different managerial functions in businesses of differing levels of complexity in the telecommunications industry. I also have wide experience of working with processes of cultural change and business creation, and have led teams in highly demanding work environments, involving intense competition and constant stress. I have proven ability in defining and implementing corporate strategic vision as well as experience in business relationship development, cost reduction, technology, operations and production. Additionally I have conducted research, and been involved in innovation projects, and new business development. I have experience in implementation of investment plans to achieve the goals and financial objectives demanded by shareholders. I have a proven track record of improving operations and increasing profitability, combined with management of multidisciplinary and international team. I also have a special ability for approaching large enterprises for commercial proposals.Chilean and Spanish nationality. Willingness to travel and relocation.Skills: International Sales and Business Development, Business Management, Finance, administration and technology. Engineering and Technical Telecommunications expertise

Mauricio A. Bravo Zúñiga's Current Company Details
Genoa Performance

Genoa Performance

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Head of Product Development and Business
Madrid, ES
Employees:
24
Mauricio A. Bravo Zúñiga Work Experience Details
  • Genoa Performance
    Head Of Product Development And Business
    Genoa Performance
    Madrid, Es
  • Genoa Performance
    Head Of Product Development & Business
    Genoa Performance Aug 2018 - Present
    São Paulo Y Alrededores, Brasil
  • Genoa Performance
    Head Of Product Development & Business
    Genoa Performance Aug 2018 - Present
    São Paulo Y Alrededores, Brasil
    Somos una empresa enfocada en transformar las informaciones obtenidas de los consumidores en resultados.Somos PIONEROS en la aplicación de Inteligencia Artificial y modelos Neurocientíficos para el mercado de CRM.
  • Eventos Casa De Campo
    Entrepreneur - Family Business
    Eventos Casa De Campo Jul 2014 - Present
    Región De O´Higgins, Chile
    Start of the family business dedicated to retail, event center, touristservices and catering.
  • Emergia Contact Center
    Ceo Chilean Branch
    Emergia Contact Center Jun 2013 - Jun 2014
    Santiago, Chile
    Financial, commercial and operational reorganization of the company in Chile. Moving customer s operations to Colombia, opening new accounts
  • Digitex
    Corporate Strategy And Business Development Vp
    Digitex Jun 2012 - Oct 2012
    Madrid Area, Spain
    Definition of the corporate strategy for Digitex's positioning brand, design and development of the portfolio of products and services, design of the marketing plan of the Company
  • Digitex
    Latin America Commercial Vp
    Digitex Apr 2011 - Jun 2012
    Responsible for business strategy and growth of the company in the Latin American market.
  • Atento
    Corporate Commercial Vp
    Atento Aug 2008 - Mar 2011
    Responsible for promotion, sale and implementation of Atento Group’s Differential Solutions in all countries where the company operates.
  • Atento México
    Commercial And Business Development Vp
    Atento México Sep 2007 - Aug 2008
    Ciudad De México Y Alrededores, México
    Management of business results for Telefónica Móviles Mexico customer care services, Volaris Airlines customer care services and telemarketing services for BBVA Bancomer Bank. Management of technological and commercial resources for research, innovation and new product development for Mexico and Central America.
  • Atento México And Central America
    Business And Technology Director
    Atento México And Central America Sep 2006 - Aug 2007
    Ciudad De México Y Alrededores, México
    Management of business results for Telefónica Móviles Mexico customer care services, Volaris Airlines customer care services and telemarketing services for BBVA Bancomer Bank. Management of technological resources for contact center operations in Mexico and Central America.
  • Atento México
    Resources Director
    Atento México Dec 2005 - Aug 2006
    Ciudad De México Y Alrededores, México
    Management of Finance, Technology and Administration resources for Mexico and Central America.
  • Atento Chile
    Business Director
    Atento Chile Apr 2003 - Nov 2005
    Santiago, Región Metropolitana De Santiago, Chile
    Management of business results for Telefónica Companies’ Customer Care services in Chile. Management, commercial planning and operational relationships with the Telefónica Group, organization and management of human, financial and material resources to ensure the quality of service required by the customer, commitment made to the customer, level of productivity and maximization of profits generated by business.
  • Atento Chile
    Business Manager
    Atento Chile Oct 2002 - Mar 2003
    Santiago, Región Metropolitana De Santiago, Chile
    Maintenance and development of the business relationship established between Atento Chile and Telefónica. Development of customer loyalty programs to guarantee quality of customer service. Optimization of human, financial and material resources. Continuous monitoring of staff motivation, work environment and employee performance, aligning all of the former with business objectives, to optimize profitability levels and customer satisfaction.
  • Atento Chile
    Controller
    Atento Chile Mar 1999 - Sep 2002
    Santiago, Región Metropolitana De Santiago, Chile
    Management of the Accounting, Treasury and Controlling processes, to ensure efficient management of the company's financial resources, and the generation of accounting and financial reporting, in line with the business objectives and strategies of the five companies comprising the Atento Chile group. Drawing up of budgets in accordance with objectives and business strategies. Tracking and monitoring of results, in order to take the appropriate corrective measures. Financial and operational management of services provided by Atento, creating budgets and performance indicators, and analyzing deviations in order to generate proposals for improvement.
  • Telefónica Ctc Chile S.A
    Indoor Telephone Installation Department Chief
    Telefónica Ctc Chile S.A 1998 - 1999
    Contract management with 11 telephone installation contractors throughout the country. Management of technical and human resources to implement a demanding line installation plan.
  • Telefónica Ctc Chile
    Engineering Consultant In Products Development
    Telefónica Ctc Chile 1996 - 1998
    Advising Telefónica’s commercial product managers on the selection of telephone equipment for the market. Technical negotiations with international telephone suppliers and opening of new product channels and commercialization services.
  • Telefónica Ctc Chile
    Telecommunications Projects Engineer
    Telefónica Ctc Chile 1994 - 1996
    Design and construction of optical fiber projects in the hybrid network “M-8 project”.
  • Personnel And Family  Business
    Co-Ownwer
    Personnel And Family Business 1991 - 1994
    Rancagua, Chile
    Creating family business. Retail sale of electrical and electronic goods, CDs, household items, clothing, etc.. Engineering services for mining, agriculture and utility companies. Differents services to alarm installation, doormen video, TV and communications antennas. Creating a source of employment for over 15 people.
  • Fuerza Aérea De Chile
    Electronics And Telecommunications Technician
    Fuerza Aérea De Chile 1980 - 1992
    NCO in Telecommunications and Electronics area, with responsibility for preventative and corrective maintenance, and laboratory for ground radar equipment, telecommunications and avionics.

Mauricio A. Bravo Zúñiga Skills

Estrategia Empresarial Business Strategy Telecommunications Liderazgo De Equipos Telecomunicaciones Management Negotiation Business Development Team Leadership Outsourcing Operations Management Desarrollo Empresarial Cross Functional Team Leadership Strategic Planning New Business Development Contact Centers Analysis Crm Business Intelligence Team Management Leadership Project Management Call Centers Customer Satisfaction Call Center Product Management Business Planning Marketing Strategy Gerencia De Ventas Sales Management Process Improvement Centro De Llamadas Estrategia De Mercadotecnia Management Consulting Bpo Customer Experience Product Development Start Ups Pre Sales Key Account Management Information Technology Financial Controlling Financial Accounting

Mauricio A. Bravo Zúñiga Education Details

Frequently Asked Questions about Mauricio A. Bravo Zúñiga

What company does Mauricio A. Bravo Zúñiga work for?

Mauricio A. Bravo Zúñiga works for Genoa Performance

What is Mauricio A. Bravo Zúñiga's role at the current company?

Mauricio A. Bravo Zúñiga's current role is Head of Product Development and Business.

What is Mauricio A. Bravo Zúñiga's email address?

Mauricio A. Bravo Zúñiga's email address is ma****@****ail.com

What schools did Mauricio A. Bravo Zúñiga attend?

Mauricio A. Bravo Zúñiga attended Pontifícia Universidade Católica Do Rio Grande Do Sul, Universitas Telefónica, Universidad Adolfo Ibáñez, Universidad Alberto Hurtado, Universidad De Chile, Universidad De Santiago De Chile, Escuela De Especialidades Fuerza Aérea De Chile, Pontifícia Universidade Católica Do Rio Grande Do Sul.

What are some of Mauricio A. Bravo Zúñiga's interests?

Mauricio A. Bravo Zúñiga has interest in Inversiones Inmobiliarias, Arts And Culture, Disaster And Humanitarian Relief, Amateur Golf.

What skills is Mauricio A. Bravo Zúñiga known for?

Mauricio A. Bravo Zúñiga has skills like Estrategia Empresarial, Business Strategy, Telecommunications, Liderazgo De Equipos, Telecomunicaciones, Management, Negotiation, Business Development, Team Leadership, Outsourcing, Operations Management, Desarrollo Empresarial.

Who are Mauricio A. Bravo Zúñiga's colleagues?

Mauricio A. Bravo Zúñiga's colleagues are Carla Jacob, Aline Dos Santos Dias, Emerson Figueiredo, Katharina Rosa De Oliveira Mendonça, Carlos Oliveira, Jefferson Gomes, Ruth Marques.

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