Mauricio Ito Email & Phone Number

São Paulo, Brasil

São Paulo, Brasil

São Paulo, Brasil

São Paulo, Brasil

Entrega de Outsourcing / Operação de clientes com metodologia Agile, Scrum e Kanban

São Paulo, Sp, Brasil

Setor Sustentação

São Paulo, Brasil

New Projects Process Comgas, CemarSKY Coordinator

São Paulo / Sp

Skill to coodinate teams to cope with changing network Report IMACs and support processes and services to support internal and external customer Network Management and Planning of Change in the corporate network (Lan / Wan) Analyze problems and support groups changes Implementation of CPDs

Responsavel pela Organização e Planejamento das MudançasSuporte antes e depois das Mudanças.Controles de Baselines e Indicadores da rede Cooporativa.Coordenar pessoal para atividade do Suporte

Technical Support and Customization Datacom Solutions for Converged Networks  Management of changes in network deployment and related improvements and Telecom Infrastructure (CPD Technology Nexus / iPatch) ..  Experience in technical support and operational systems integration and maintenance of voice and data (VoIP / toipe)  LAN and WAN networks throughout the national territory (CEF / SANTANDER / TELEFONICA).  Analysis Logistics Equipment and Spare Parts for distribution and support throughout Brazil.  Project: Retrofit (without Impacting Change in CPD

Technical Support and Customization Datacom Solutions for Converged Networks (Voice, Data and Image) CISCO;  Experience in technical support and operational systems integration and maintenance of data in corporate networks and voice acting throughout the national territory (CEF).  Supervision and Guidance of the technicians remotely allocated via Core SP.  Analysis Logistics Equipment and Spare Parts for distribution and support across the country

São Paulo, Brasil

Deployment of high-tech equipment, from installation of structured cabling in racks to installing applications on URAS.  Installation of plates and Dialogics Datakinetics (According to type of application).  Installation of redundant systems, networks, facilities planning (Procedures and Technical Instructions) and technical assistance on-site and / or via remote access.  Participation in all databases installed: Pre-Paid (Global) Group Calling (Global) Wire Tapping (LIVE), ACC (BCP), Rooming (BCP and BSE), IVR Authentication WindowsXP (Microsoft) and URA Audio House of Artists (BCP).  Training of staff of ATS in telephone products.  Installation and configuration of database: SQL and Oracle.  Installation of RAS (Remote Access Server) model of Lucent MAX6000

Area of production and quality control. Quality control of products and / or ABS components

 Installation of Telex, IVR, Call Center, Digital Recorder.  Planning of facilities and technical assistance.  Installation of voice boards (Dialogic and Aerotel).  Installation and training of RightFax (Fax System by computer).  Expertise production technique for repair of boards.  Responsible for the release of Telex machines by computer.  Leadership of personnel and organization of daily tasks.  Attendance of external customers for installation and maintenance

Post-Graduate In Engineering Network And Telecom Systems, Network

Tecnologo, Tecnologia Da Informação

Physical Therapy/Therapist, 6O Semestre

Activities and Societies: Fisioterapia e Esportes (Futebol,Natação, Corrida e Bicicleta). Não existe Idade para seus sonhos.Uma nova forma.