- Quality Project Leader;- Technical Mobile Device Manager;- Plan, control and monitor specific tasks of the given projects by ensuring that all issues are recorded and solved by R&D Development team.- Provide fixes documentation and ensure that results will be delivered on scheduled deadline;- Manage the planning and status of all processes; Have a global overview and report any issue;- Measure risk and support risk management;- Support the project manager to achieve… Show more - Quality Project Leader;- Technical Mobile Device Manager;- Plan, control and monitor specific tasks of the given projects by ensuring that all issues are recorded and solved by R&D Development team.- Provide fixes documentation and ensure that results will be delivered on scheduled deadline;- Manage the planning and status of all processes; Have a global overview and report any issue;- Measure risk and support risk management;- Support the project manager to achieve the project goals; Show less

Jira / Scrum / Kanban / BDD / Manual Test / iOS / Android / Cognito / Kibana / Rundeck / Grafana / Freshdesk

- Suporte de TI corporativo da empresa estruturado pelas áreas de Field Service; - Suporte Sistema Windows, Linux e MacOS;- Gerenciamento operacional e administrativo da filial;- Suporte remoto;- Premiação Orientação para satisfação do cliente;- Execução de estratégias de atendimento para redução e manutenção de backlog;- Acompanhamento da implantação do serviço de Firewall, AD, DHCP e DNS na filial;- SEP (Symantec Endpoint Protection) Antivírus;

• Suporte de T.IParticipando e contribuindo nas ações de manutenções de T.I ( Estações, Servidores, Periféricos, Telefonia, Câmeras IP, Cabeamento e Administração de Redes);Atendendo solicitações de suporte através de software de call center. Atendimento de clientes internos e externos.Vivencia com software ERP TOTVS Protheus.