Head Of Interactions
Current- Head of Interactions at TechMakers | FG-7 (OtD) - Production and Logistics;- Oversee all operations inside a Unit (80-100 people) – both productive operations, aimed at solving concrete challenges and needs, and “soft” operations, regarding our staff’s ability to execute their work in the best possible way;- Make sure teams are united towards addressing a common goal – different teams show strong commitment to each other’s challenges and to the overall performance of the Unit;- Be the main facilitator in the Unit for all thing concerning HR, Happiness and Finance;- Antecipate needs in team capability – both sizing and competences;- Interface with recrutiment in order to guarantee prioritization is given to urgente demands from custumer or urgente needs expressed by the team;- Interface ITOps to guarantee metrics are collected according to business needs;- Balance capacity within teams in the same Unit;- Make sure Products are kept under a state of control at all times;- Guarantee commercial interface between customer and finance;- Negotiate team capacity with the customer according to needs expressed by the team;- Widespreading strong agile culture in my Unit – we breathe agile; for our Unit, Agile is not a methodology – is who we are;- Make sure common agile principles are widespread within the company – not that all Units follow the same methodology, rather all Units share the same principles;- Interface corporate Agile Coach;