Mauricio Xavier Email & Phone Number

London, England, United Kingdom

London, England Metropolitan Area

• Gathered and analysed requirements, ensured these were accepted and approved by stakeholders before presenting software configurations and changes and to achieve objectives relating to the provisioning and activation.
• Supported the completion of a best practices project and created artifacts for future projects with best practice solutions.
• Worked on CSGi’s new product Ascendon and successfully translated project level technical business requirements into new… Show more
• Worked on CSGi’s new product Ascendon and successfully translated project level technical business requirements into new features/upgrades to existing features for Ascendon customers.
• Configured and operated CSGi’s Ascendon and Singleview. Show less

Maidenhead, Berkshire, United Kingdom

• Managed the entire Interconnect’s backend operations during the upgrade and cloud migration of CSGi Interconnect v10.
• Wrote Unix scripts, queries and export of SQL data and produced reports using MicroStrategy.
• Submitted files for pricing and ensured the availability of the application for Three’s Business team.
• Utilised Remedy to resolve issues.

London, United Kingdom

• Supported the completion of User Acceptance Tests for the migration with CSG interconnect.
• Identified and resolved errors before producing produce bi-weekly reports as well as the required reference data to avoid loss of revenue.

Lisbon Area, Portugal

• Delivered training on CSG Interconnect and CSG Intermediate applications to Telecom operators and employees, assessed performance and recognised individuals’ needs for further coaching and training.
• Updated training manuals and delivered remote training using Adobe Connect and Citrix.

Lisbon, Portugal

• Recruited as a consultant and supported telecom operators in Europe, Africa, Latin and South America to successfully implement interconnection agreements.
• Conducted requirements gathering sessions, data analysis and led a conceptualization period to implement in the interconnection billing application.
• Completed implementations with several operators, including Novis in Portugal, Telenet in Belgium, Bezeq in Israel, MTN and VMobile in Nigeria, VIVO in Brasil and Bouygues in France.

Interconnect Implementations for Telecommunications Billing at customers during all stages, from Information gathering to test preparation.

Lisbon Area, Portugal

I supported IBM Personal Computer users both corporate and individuals, needing help with their IBM hardware or software in both WIndows and OS/2 environments.

Lisbon Area, Portugal

Supported Lotus Notes, and other distributed systems based on Lotus Notes, which was the companies main e-mail server and workflow environment.