Mavis Cheong Email and Phone Number

•Establishes recruiting requirements by studying organization plans and objectives; meeting with managers to discuss needs.•Determines applicant requirements by studying job description and job qualifications.•Attracts applicants by placing job advertisements; contacting recruiters, using newsgroups and job sites.•Determines applicant qualifications by interviewing applicants; analyzing responses; verifying references; comparing qualifications to job requirements.•Recruits… Show more •Establishes recruiting requirements by studying organization plans and objectives; meeting with managers to discuss needs.•Determines applicant requirements by studying job description and job qualifications.•Attracts applicants by placing job advertisements; contacting recruiters, using newsgroups and job sites.•Determines applicant qualifications by interviewing applicants; analyzing responses; verifying references; comparing qualifications to job requirements.•Recruits, interviews, tests, and selects employees to fill vacant positions.•Plans and conducts new employee orientation to foster positive attitude toward Company goals.•Improves organization attractiveness by recommending new policies and practices; monitoring job offers and compensation practices; emphasizing benefits and perks.•Avoids legal challenges by understanding current legislation; enforcing regulations with managers; recommending new procedures; conducting training.•Advising department managers of Company policy regarding equal employment opportunities, compensation, and employee benefits.•Consults legal counsel to ensure that policies comply law.•Identifies legal requirements and government reporting regulation affecting human resources functions and ensures policies, procedures, and reporting are in compliance. Studies legislation, arbitration decisions, and collective bargaining contracts to assess industry trends.•Writes and delivers presentations to corporate officers or government to officials regarding human resources policies and practices.•Advises management in appropriate resolution of employee relations issues. Represents organization at personnel-related hearings and investigations.•Responds to inquiries regarding policies, procedures, and programs.•Prepares budget of human resources operations.•Prepares reports and recommends procedures to reduce absenteeism and turnover. Show less

• Establishment of annual training plan for continuous development program. • Identify training needs of employees and execution and ensuring the effectiveness of the training. Conduct and monitor training evaluation to ensure training effectiveness.• Source and co-ordinate of the implementation of training plan.• Application and records of training programmes for HRDF reimbursement (Government subsidy)• Develop and consistently review job skill for every… Show more • Establishment of annual training plan for continuous development program. • Identify training needs of employees and execution and ensuring the effectiveness of the training. Conduct and monitor training evaluation to ensure training effectiveness.• Source and co-ordinate of the implementation of training plan.• Application and records of training programmes for HRDF reimbursement (Government subsidy)• Develop and consistently review job skill for every employee.• Maintaining employees' training record• Able conduct training.• Keeping track of expats employment pass and their dependents• Keeping track of expats tenancy agreement and car rental.• Keeping track of office and warehouse rental• Ensuring all Personal Files are filed and kept properly for expats• Distributing of insurance medical cards and assist on insurance claim as well as specialist request (Guarantee Letter)• Monitoring and updating of out-patient medical entitlements and helps out for any specialist request.• Recruitment and perform HR induction.• General HR administration such as the issuance of Personal Protection Equipment & uniforms, long service award, vending machines related, invoices and payment, generate HR statistical report Show less

• Check, Verify, Process and Input trade transaction orders by SAP• Cut Purchase Requisition nationwide in order for Purchase Order creation• Ensure accuracy and timelines for processing transactions are met.• Ensure timely submission of reports.• Tracking payments of outstanding orders.• Monitoring past due bills.• Interact with customers, operations, engineering, outside sales and service technicians• Maintain and safeguards files and databases as well as… Show more • Check, Verify, Process and Input trade transaction orders by SAP• Cut Purchase Requisition nationwide in order for Purchase Order creation• Ensure accuracy and timelines for processing transactions are met.• Ensure timely submission of reports.• Tracking payments of outstanding orders.• Monitoring past due bills.• Interact with customers, operations, engineering, outside sales and service technicians• Maintain and safeguards files and databases as well as invoices• Coordinate input of service tickets and approval of expense reports• Attended to all incoming calls and queries as well as assisted in arranging.• To handle administrative and secretarial functions, travel and hotel arrangements, scheduling and inquiries.• Monitor, maintain and order stationeries, office equipment and pantry supplies.• Handled all incoming company mails and parcels and keep proper records. Show less

• Acted as interface between customer (Internal/External) and the setting realistic expectations, resolving fulfillment related problems/disputes and providing support to customer ensuring a high level of satisfaction in any of the following areas: Customer master records management Order management Contract management Billing management Supply management Inventory management Accounts Receivable management • Maintained an awareness of orders and returns… Show more • Acted as interface between customer (Internal/External) and the setting realistic expectations, resolving fulfillment related problems/disputes and providing support to customer ensuring a high level of satisfaction in any of the following areas: Customer master records management Order management Contract management Billing management Supply management Inventory management Accounts Receivable management • Maintained an awareness of orders and returns and communicates problems/ issues to customers and appropriate IBM contact point. • Coordinated communications with customer and work with counterparts to resolve customer disputes and problems. • Responded to customer fulfillment queries and ensure satisfaction with company’s fulfillment practices. • Ensured compliance to all audit guidelines and adhere to all established processes.• Assumed additional responsibilities as assigned. Show less