Max Burns Email & Phone Number

Continued Accounts Receivable Manager job duties.Ensures accuracy of property management operating system by implementing system updates to rental properties, reservation documents, third party API connections, etc.Work with satellite offices across ten states to ensure proper processes and procedures are followed and maintained. Assist with any questions local team members have.

Continued Accounts Receivable Supervisor job duties.Manage a team of Accounts Payable Specialists (in the interim) in charge of processing all invoices on a weekly basis and owner statements on a monthly basis.Processed all Accounts Payable checks and ACH payments for both vendors and property owners.Over 3,000 arrivals and $6,000,000 in reservations dollars by February 2022, across several US states.Manage invoices for Tennessee market’s on-site security… Show more Continued Accounts Receivable Supervisor job duties.Manage a team of Accounts Payable Specialists (in the interim) in charge of processing all invoices on a weekly basis and owner statements on a monthly basis.Processed all Accounts Payable checks and ACH payments for both vendors and property owners.Over 3,000 arrivals and $6,000,000 in reservations dollars by February 2022, across several US states.Manage invoices for Tennessee market’s on-site security company.Manage credit card chargebacks across the company portfolio, roughly 300 per year.Assist, track, and reconcile travel insurance claims across the company portfolio.Handle manual recording of OTA payments in our reservation system.Verify all guest reservations are balanced and in good standing. End of month clean up toensure all reservations are balanced.Lead meetings with OTA partners to ensure any issues are addressed and updates are madeas necessary.Promoted to Operations Support Manager to provide support and assistance to local officesand revenue markets, while also supporting the Accounting Team. Show less

Manage a team of Account Receivable Specialists who worked together to answer guest phone calls, and collect guest payments and rental agreements.Ensure all guest payments are collected in a timely manner, conforming to the company policy. This includes following up with guests by phone or email to collect past due payments. All payments due prior access to the rental property. Collected payments and rental agreements from guests.Deposit all inbound checks from guests, owners… Show more Manage a team of Account Receivable Specialists who worked together to answer guest phone calls, and collect guest payments and rental agreements.Ensure all guest payments are collected in a timely manner, conforming to the company policy. This includes following up with guests by phone or email to collect past due payments. All payments due prior access to the rental property. Collected payments and rental agreements from guests.Deposit all inbound checks from guests, owners, and vendors.Inbound and outbound phone calls with guests regarding their reservations.Organized and filed all physical documentation for guest reservations, vendor invoices, andowner statements. Digitally updated documents electronically as well.Promoted to Manager due to ability to complete all tasks in an efficient and effectivemanner. Show less

Ponte Vedra Beach, Florida

Website Data Entry - Updating property information and rates on company websites.Service / Maintenance Department - Reviewing maintenance request forms and creatingwork orders for vendors.Organization - Filed and maintained physical copies of company documents.Accounting Department - Collecting payments and rental agreements from guests.Promoted to full time employee.