Max Darrow Email & Phone Number

Charlotte, North Carolina, United States

• Supervise and perform duties to ensure the on-air integrity of multiple network programming feeds and provide immediate response to emergency situations that may affect on-air programming• Provide technical and operational support to the Hub operations management and master control staff• Ensure that specified technical procedures and company policies are being followed; continuously monitor current procedures and proactively suggest improvements as needed• Responsible for maintenance of operations-based server functions including maintaining server space and general media management• Report all on-air discrepancies promptly to management• Assist with creating SOP for new processes and workflows• Assist in managing the Broadcast Hub Operations staff, to include scheduling, training, and performance management

Charlotte, North Carolina, United States

• Maintain and manipulate on-air playlists, execute program/commercial/marketing changes, support live-events and troubleshoot channel playout issues• Manage commercial integration, including rolling commercial breaks, during taped and live programming• Ensure all media material is located within the playlist and ready to air• Monitor multiple channel streams for appropriate on-air quality while specifically focusing on audio, video, captioning, and picture quality • Act as main contact for internal clients regarding any on-air issues or discrepancies that may occur on air

Charlotte, North Carolina, United States

• Utilize MLB propriety software and coding language to provide statistical analysis back to the league as new rules and game procedures are tested out• Validate all stats and data within scoring software to ensure post-game accuracy before sending report to MLB• Collaborate virtually with game support staff to certify data or troubleshoot software glitches• Manage network connections to guarantee software efficiency and effectiveness• Verify all pre-game information including rosters, starting lineups, umpires and weather conditions• Provide on-site, pre and live game coverage from ballpark press boxes for multiple teams

Santa Clarita, California, United States

• Oversaw monetary responsibilities and register duties, handling approximately $500+ daily• Ensured fast and high-quality beverage service to all customers while showcasing a high level of customer service by working to get to know guests on a personal level to build a loyal customer base• Strengthened multi-tasking skills by being able to juggle a variety of tasks during shifts• Highlighted as Partner of the Quarter while also working and attending school full-time

Colorado Springs, Colorado

• Created and managed a database using Microsoft Access to track 40,000+ city devices available for tech refresh • Leveraged the Cherwell Management System to track 500+ service tickets and IT-related projects• Updated an Active Directory that allowed for the disabling and enabling city users from devices• Managed the process of re-imaging computers and studied how tech refresh is handled• Analyzed data to discover and recommend meaningful business decisions for the city• Observed how a city manages and directs their information technology department

Valencia, Ca

• Supervised over 30 team members to ensure fast and friendly food service to all dining room customers• Managed dining room and kitchen workspace cleanliness in accordance to state regulations• Handled monetary responsibilities and cash register duties

Eugene, Oregon Area

Assisted in the organization of an on-campus mailroom for over 950 residentsManaged residents' complaints and requests while providing timely customer service Collaborated with team members to solve complex residence life problems