Max Goodwin Email & Phone Number

Shoreham By Sea, England, United Kingdom

Hailsham, England, United Kingdom

My job as a receptionist/ administrator requires me to be multifaceted with how I work. This approachto my work allows me to be flexible with how I handle difficult situations while completing every taskto the best of my abilities.My roles and responsibilities include:• Being the first point of contact for visitors, whether they are visiting relatives or prospective clients.• Offering premium customer service through the phone to a number of clients, processing their requests and enquiries swiftly.• Accurately take notes from various meetings and phone calls, always ensuring a high attention to detail is applied.• Process financial information through the relevant systems and ensuring any changes to client contributions are clearly relayed to the correct person.• Provide key service information through a range of media, guaranteeing current and future clients understand what services the home has to offer.• Completing general administrative tasks, including phone calls, emailing and the use of word, excel, powerpoint and outlook.• Filing sensitive documentation in a secure manner, safeguarding personal information from potential breaches and disposing of documentation using the corrosponding GDPR approved methods.

I have recently successfully completed my training as a teacher of biology (secondary schools) as a PGCEstudent at a placement school in Eastbourne. Here, I have been able to develop a wealth of new, life-longskills in the education industry. The skills and tasks I have, and continue to, conduct and develop include:• Managing the behviour and accountability of pupils, both inside and out of the classroom environment.• Collecting, analysing and assessing class data, such as predicted grades, test scores and attendance.• Leasing with the designated safeguarding lead for any potential safeguarding issues that occurthroughout the day.• Monitoring the work, productivity and engagement of pupils in every class I teach.• Adapting lessons, handouts and otehr tasks for pupils under SEND, EAL, and other notifiable learningdifficulties.• Teaching pupils who attend the alternative curriculum department while ensuring the SEND code ofpractice is vehemently adhered to.• Engaging with internal and external CPD to further develop my teaching skills.• Communicating rapidly and consistently with other members of staff, management and pupil parents.• Promoting the school's ethos throughout the school environment.• Resolving high-stress situations in a calm and controlled manor.• Delivering engaging, well-planned lessons which incorporate relavent learning theories and practicesfrom academic literature.

Eastbourne, England, United Kingdom

As an assistant administrator, I have a number of highly demanding and customer facing responsiblities:• Handling and securing personal data in accordance with GDPR rules and regulations.• Maintaining a highly organised work load while prioritising key jobs and responsibilities.• Maintaining routine archiving activities.• Conducting face-to-face and virtual meetings with potential patient families and customers.• Keeping a clear line of communications with senior members of staff on key events and notices.• Taking minutes for management meetings.• Developing and maintaining an active virtual and physical database.• Organising meetings, open-door events and charity events to promote the development of thebusiness.

East Sussex

During my time as a home shopping assistant, my roles and responsibilities included:• Building customer trust through positive interaction and trouble-shooting.• Completing customer orders accurately and in a timely fashion.• Inspecting the quality of items picked, including date checking and quantity inspection.• Taking part in teh the sanitising and cleaning of home shopping trollies and work stations.• Stacking customer orders in accordance to an ever-changing sorting method.• Leading the organisation, picking, and stacking of the frozen department.• Efficiently fill awaiting vans for the distribution of customer orders.• Efficiently fill, label and organise trollies for the seamless running of the picking department.• Rapidly adapting to complex situation involving technical difficulties, a high volume of orders and acomplete referbishment of the department site.• Leasing with the appropriate senior leadership to convey updates, potential problems and on-goingsituation reports.• Completing and filing documentation in accordance to GDPR rules.

East Sussex

During my time as a sales assistant at Staples UK, my many roles included:• Management of stock levels and ordering new stock from multiple stores and warehouses.• Tracking of sales and allocating staff to appropriate departments to maximise sales and customersatisfaction.• Engaging with customers both inside and outside of the store building to build rapport and deliversizable profits that would otherwise be lost.• Leading the sales of multiple departments in store through direct customer engagement to followthrough large customer purchases.• Conducting regular knowledge audits for both the technology department and colleague sales skills.• managing the tills and monitoring transactions, while processing returns, potential faudulent policyclaims and customer complaints.• Conducting regular in-store fire safety checks and promoting a safe work environmnet.• Contacting other stores, seniour leadership including the CEO and customers for deliveries, salespitches and updating on store progress.• Completing warrenty request forms, refund forms, and monitoring the handling and destruction ofsensitive documents in accordance with GDPR rules.

East Sussex

Post Graduate Certificate Of Education (Pgce), Secondary Education And Teaching

Bsc (Hons), Biology/Biological Sciences, General