Max Campbell Email & Phone Number

Lead and manage sales, customer service, and product management teams, overseeing $65M book of business as member of senior leadership team. Supervise team of 27 professionals, including inside sales representatives, sales support coordinators, outside business development and key account managers, product managers, and customer service representatives. • Secured second-largest purchase order in company history for new OE line of business.• Played pivotal role in inside sales team… Show more Lead and manage sales, customer service, and product management teams, overseeing $65M book of business as member of senior leadership team. Supervise team of 27 professionals, including inside sales representatives, sales support coordinators, outside business development and key account managers, product managers, and customer service representatives. • Secured second-largest purchase order in company history for new OE line of business.• Played pivotal role in inside sales team development by actively recruiting and training new talent, appointing new sales manager to fill key role, facilitating seamless transition, and ensuring continued team effectiveness. Show less

Lenexa, Kansas, United States

Played significant role in overseeing product development and management responsibilities primarily centered around product management leadership, similar in scope to current role without overall responsibility for outside sales team. Served as integral senior leadership team member, contributing to business with strong focus on operations. • Elevated employee engagement by implementing innovative strategies resulting in significant increase in employee retention rates, designing… Show more Played significant role in overseeing product development and management responsibilities primarily centered around product management leadership, similar in scope to current role without overall responsibility for outside sales team. Served as integral senior leadership team member, contributing to business with strong focus on operations. • Elevated employee engagement by implementing innovative strategies resulting in significant increase in employee retention rates, designing comprehensive employee onboarding programs, including orientation initiatives to help new hires understand roles within organization, authoring and documenting all onboarding programs, and pioneering tuition reimbursement programs. • Sponsored multiple digital projects to enhance online presence, including website updates, dealer portal creation, online marketplace onboarding, and e-mail marketing programs, collaborating with key partners to leverage technology for improved digital performance, ultimately driving revenue growth. Show less

Led team of up to 15 sales representatives, ensuring availability of suitable products based on customer feedback, guiding new product development, providing product training, and overseeing sales efforts for core business and direct-to-consumer segments. Coached and mentored sales and product management teams in introducing new products to market and worked cross-departmentally with engineering, marketing, and supply chain to bring new products to market, optimize current offering, and develop… Show more Led team of up to 15 sales representatives, ensuring availability of suitable products based on customer feedback, guiding new product development, providing product training, and overseeing sales efforts for core business and direct-to-consumer segments. Coached and mentored sales and product management teams in introducing new products to market and worked cross-departmentally with engineering, marketing, and supply chain to bring new products to market, optimize current offering, and develop sales training. • Developed educational and marketing content for various product offerings, collaborating with engineering, marketing, and operations teams to create comprehensive training materials, owner's manuals, digital content, website enhancements, promotional materials, and press releases.• Played pivotal role in achieving ISO 9000 certification by developing processes and procedures, documenting and executing, and preparing for audits. Show less

Initially hired with primary focus on launching e-commerce aspect of business, establishing operational e-commerce business within months of tenure. Wrote product descriptions, project management, system integrations, and e-mail marketing; led branding and naming initiatives, laying foundation for business growth. • Spearheaded conception and successful launch of e-commerce platform, achieving $500K in revenue within first 12 months, and introduced internal marketing functions to address… Show more Initially hired with primary focus on launching e-commerce aspect of business, establishing operational e-commerce business within months of tenure. Wrote product descriptions, project management, system integrations, and e-mail marketing; led branding and naming initiatives, laying foundation for business growth. • Spearheaded conception and successful launch of e-commerce platform, achieving $500K in revenue within first 12 months, and introduced internal marketing functions to address previous absence in company's structure.• Overhauled company's digital presence, enhancing professionalism and perceived value, and transformed organization from less authoritative entity into highly regarded and efficient company. Show less

Bachelor Of Business Administration - Bba, International Business & Economics

Education record