Portrait photography studio serving the Twin Cities and surrounding areas

Improv comedy performer

Developed a new way to interview potential photographers for school photography needsCreated an onboarding process that allowed new photographers to feel comfortable in their rolls more efficiently Organized school picture days in a manner that suited each school in their specific needsOrganized trainings that brought photographers from all around the US together 4 times a yearWorked with account managers to help them better understand the needs of individual clients

Built individual relationships with customers to give a unique experience to eachDeveloped techniques to provide better customer service that lead to repeat business Educated new staff on menu items along with drink pairingsManaged inventory, conducted sales reports and maintained a clean and safe work environment

Directed and supervised a team of photographers to capture high-quality photos in various settings nationwideCollaborated with clients to identify and fulfill their photography need while ensuring their satisfactionDeveloped training material for new and experienced photographers that gave them the confidence to deliver a high-quality resultPartnered with directors nationwide to maintain training standards and adapt to new situationsMaintained equipment, organized travel logistics, and processed photos for production

Demonstrated strong product knowledge of the Mars Co. product line to effectively assist customers in their product selectionsManaged the shipment and receiving of orders with attention to detail and accuracyCollaborated with the sales team to identify opportunities for revenue growth and enhance the customer experienceManaged the organization of a 3,000 SQFT warehouse

Demonstrated strong product knowledge to effectively educate and inform customers on the optimal use of wireless devices and servicesDeveloped and implemented sales strategies to achieve sales targets and enhance customer satisfactionConducted market research to identify new business opportunities and give the company a competitive edge