Software Delivery Intern
Managed client outreach, scheduling, staff training, and installation of digital forms software, including API integration, for 75+ dental offices nationwide Proofread 50+ technical documents and medical forms to guarantee accuracy and consistency. Trained 100+ client staff on digital forms software, making sure they felt comfortable using the web and mobile applications, and had knowledge of best practices for efficient workflow. Reduced client data-entry time by gaining a deep understanding of how the software and API would integrate with each, individual electronic medical record system.