Max Placido Email & Phone Number

Annapolis, MD, US

Annapolis, MD, US

Washington DC-Baltimore Area

In my role as a Cloud Solutions Advisor at Ippon Technologies, I am dedicated to fostering and managing business-to-business relationships for our corporate clients, ensuring they can fully leverage our expertise in cloud and DevOps solutions. My key responsibilities include:- Facilitating high-level business meetings and maintaining direct communication.

Washington, District Of Columbia, United States

• Showcase positive customer service abilities by serving thousands of customers within a single event
• Handle a multitude of customer requests simultaneously, capturing and executing against them with 100% accuracy
• Resolve a variety of customer issues with a transparent and ‘listen-first’ approach

Jacksonville, Florida, United States

• Worked 12-week project to reduce shrink losses specifically at self-checkout areas within Southeastern Grocer’s 420-store footprint
• Collected 5 years of inventory loss (shrink) data to develop recommendations to minimize losses piloted recommendations in stores to then present the findings/recommendations formally to the Executive Leadership team.
• Built a return-on-investment model that demonstrated how adding artificial intelligence security software in stores would pay for itself in 36 weeks and save Southeastern Grocers $9 million in losses annually

Rhinelander, Wisconsin, United States

• Led creation and execution of daily planning and oversight of camp-wide events and activities for 150+ campers
• Delegated assignments of staff roles and the distribution of staff responsibilities

Rhinelander, Wisconsin, United States

• Mentored and cared for 10 elementary school-aged campers always ensuring their safety, enjoyment, and growth
• Facilitated and directed daily outdoor projects and activities for the purpose of education and involvement
• Supervised camper waterfront activities as a certified lifeguard