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Experienced Requirements Engineer and Product Owner with a demonstrated history working within the healthcare industry. Managed customer relationships and worked close to track 1000+ customer requirements to internal requirements in ALM system. A strong background in quality assurance has given me a deep understanding of how to communicate and gather requirements from end users both internally and externally.
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Product OwnerData Innovations Llc Dec 2024 - PresentColchester, Vermont, Us -
Product OwnerLeasehawk Feb 2022 - Dec 2024Scottsdale, Arizona, Us-Writing requirements across multiple teams and products to build out features and new functionality to better serve our client base- working collaboratively creating new product designs for future releases that will meet market gaps- supporting and troubleshooting existing products and acting as level 2 support.- Leading development on a next generation reporting platform. Consists of building requirements and understanding underlying data architecture on how best to facilitate creation of new reports- report developer using reporting platform to answer client questions and to tell the success story of LeaseHawk and its product offerings -
Requirements Engineer/Product OwnerSunquest Information Systems Jan 2019 - Feb 2022Uk, Europe, North America And India, GbManaged customer relationships throughout the course of development to gather and understand customer requirements.Tracked 1000+ customer requirements to internal requirements using Polarion ALM system and TFS. -
Quality EngineerSunquest Information Systems Jan 2017 - Jan 2019Uk, Europe, North America And India, Gb• Developed and executed test plans against multiple desktop software and web applications to ensure they are of highest quality• Conducted focus groups with clients to gather requirements and feedback on new product features• Kept the Executive team and clients up to date on new product features through multiple presentations and demos• Addressed concerns and communicated time lines with multiple departments to complete delivery of product to clients on schedule• Led training sessions with internal teams and new clients to expedite the understanding of our products
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Banquet ManagerLa Mariposa Resort May 2014 - Jan 2017Tucson, Az, Us• Train and mentor new employees on policy and procedure; determine staffing levels and schedules• Coordinate and supervise the execution of functions and ensure clients specifications are met• Act as liaison between all parties associated with executing event including client and department managers• Determine logistics and execution of event, ensuring timetable and smooth transition• Assess and resolve any problems that arise quickly and efficiently• Review and provide input and feedback on events; improve and plan for future functions -
Banquet ServerLa Mariposa Resort Sep 2008 - May 2014Tucson, Az, Us• Collaborate with multiple servers to ensure high end cliental needs are met or exceeded• Administer high quality service in high paced environment• Manage time to ensure event runs smoothly• Communicate effectively with servers, managers, and kitchen staff to achieve desired timetable
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Technology Portfolio Management It InternArizona Public Service (Aps) May 2016 - Dec 2016Phoenix, Arizona, Us• Developed, tested, implemented, and supported frontend and backend Microsoft Access database to department of 100+ Managers• Created four tools that will reduce the Managers Resource Planning process time by about 2700 hours annually • Led training sessions with 100 + Managers to instruct and gather feedback on newly created tools• Troubleshot issues and led support teams on new tools to ensure a smooth transition from the old system• Enhanced old processes by automating Excel Workbook through VBA macros in order to save TPM department 538 hours annually• Coordinated with multiple business units to ensure project deadlines were met
Max Smith Skills
Max Smith Education Details
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University Of ArizonaGeneral
Frequently Asked Questions about Max Smith
What company does Max Smith work for?
Max Smith works for Data Innovations Llc
What is Max Smith's role at the current company?
Max Smith's current role is Product Owner at Data Innovations.
What is Max Smith's email address?
Max Smith's email address is ma****@****nfo.com
What is Max Smith's direct phone number?
Max Smith's direct phone number is +152073*****
What schools did Max Smith attend?
Max Smith attended University Of Arizona.
What are some of Max Smith's interests?
Max Smith has interest in Science And Technology, Health.
What skills is Max Smith known for?
Max Smith has skills like Microsoft Office, Customer Service, Microsoft Excel, Powerpoint, Microsoft Word, Time Management, Public Speaking, Leadership, Oracle Sql Developer, Teamwork, Event Planning, Heavy Lifting.
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