Max Calderon Email & Phone Number

San Francisco, Ca, Us

Chicago, Illinois, Us

Spaulding Ridge partners with clients to improve their organizations and their teams’ futures. We offer executive-level, practical advice paired with best-in-cloud solutions to scale your business. At Spaulding Ridge we believe all business is personal and place a premium on our relationships with our clients, business partners, own team, and the global community.We help our clients through a variety of services and disciplines:- IT Strategy & Advisory- Data, Analytics, AI- Cloud Implementation & Process Improvement - Business Transformation & Customer Engagement- Improved Sales Operations and Commercialization- Integration- Change Management- Managed Services Supported applications:- Salesforce (Sales, Service, Field Service, Experience, Revenue Cloud, CPQ, RLM, Data)- Professional Services Automation (Certinia (fka FinancialForce))- Finance (Onestream, Netsuite, Coupa)- Integration (Mulesoft, Boomi)- Data (Snowflake)

San Francisco, California, Us

Modern Sales Pros is the world's largest community for leaders in Sales, Operations, Enablement, and related disciplines. Our mission is to help our community learn how to solve the biggest challenges they face (and would otherwise bang their head against the wall trying to solve). Our 13,000 members learn from each other through our online message board and amazing in-person events.

San Francisco, California, Us

I supported our customers and go to market teams by optimizing Salesforce's Professional Services engagements before they begin. My role was that of an advisor and facilitator, to make sure that customers pursuing the Revenue Cloud journey are taking the best educated steps. Responsibilities included: • Advising customers on Revenue Cloud CPQ, Billing, and Subscription Management implementation complexities • Statement of Work (SOW) writing, and review • Estimating work level of effort, delivery team size, and timelines • Scope definition and management • Facilitating smooth Sales to Delivery hand-off • Engagement management for Revenue Cloud CPQ, Billing, Subscription Management, Contracts, and Revenue Lifecycle Management (RLM) projects. • Creating delivery excellence via product and industry best practices. • Supporting execution for a $40M+ services portfolio • Directly supporting 95+ sales cycles • Directly supporting $100M services pipeline

San Francisco, California, Us

As a leader in the Revenue Cloud Practice, I support our delivery and go-to-market teams in several ways. From pre-sale support and program scoping, to SOW creation/review, project support, and consultant enablement.Responsibilities include: • Building and managing an operational model for scale• Creating delivery consistency through asset and training programs, and partnering with industry delivery/GTM leads & product management, • Designing and supporting various strategic initiatives • Engagement Manager/Business Architect• Liaison between internal teams to support Professional Services and the Revenue Cloud practice• Scoping & Architecture focused on Revenue Cloud Revenue Cloud comprises of Salesforce CPQ, Billing, Document Generation, Contract & Subscription Management - supporting Lead to Cash processes for end to end revenue management.https://www.salesforce.com/products/sales-cloud/tools/cpq-software/

San Francisco, California, Us

Consultant, Advisor, Change Agent - responsible for driving and enabling client strategic direction. Focuses:• Developing & enabling strategic plans• Establish business priorities roadmap• Establish technology capabilities roadmap• Foster Center of Excellence and governance initiatives• SAFe program design & governance

Indianapolis, In, Us

In addition to my former Senior Consultant role, I've taken on a management role at Appirio.Responsibilities included:• Managing a team of Functional Solution Architects & Business Analysts • Supporting staffing, bench management, and project delivery• Handling project escalation, red projects• Onboarding, coaching, mentoring, and goal-setting for direct reports • Managerial projects supporting the Functional Solution Architecture practice

Indianapolis, In, Us

Functional Solutions Architect and Business Analyst consultant focused on interpreting and translating business need in to platform configuration and development. Emphasis on leading strategic projects with Fortune 500 clients, and internal initiatives. Architect, Analyst, Strategy Consultant, Sales, and Dev.Responsibilities include:• Client Management & Primary Contact • Requirements Gathering & Solution Design • Business Process Design & Automation • Scoping & Sprint Planning• Development & Configuration • Release Management • Training & Documentation• Managing project teams of 5-15+ resourcesTechnologies:• Financial Force PSA (Professional Services Automation)• Salesforce Sales Cloud• Salesforce Service Cloud• Salesforce Revenue Cloud (CPQ) • Salesforce Experience Cloud (Community)Accounts & Projects• Fortune 34 personal computing organization (Dell EMC), PSA rollout • Fortune 9 telecom (AT&T), PSA, sales & service cloud rollout • Fortune 239 HR and payroll organization (ADP), PSA rollout• Large private staffing organization (~Fortune 250; Allegis EASi), PSA rollout• Fortune 34 auto (Honda), service & community cloud rollout• Fortune 29 financial services (Wells Fargo), sales cloud & org migrationAdditional Responsibilities • 2020 Center of Excellence Lead, Solution Architecture & Business Analysis• Enterprise playbook development, FinancialForce practice

Indianapolis, In, Us

Adjunct Professor teaching at Butler University. Responsibilities include:• Program Management for Appirio<>Butler engagement• Content development & delivery• Fall 2020, CRM Fundamentals • Spring 2021, CRM Fundamentals

Business and technology consulting focused on revenue operations and enablement. Generally working with teams in Sales, Marketing, Services, Customer Success, and Operations. Focuses:• Designing & executing programs• Reinventing business processes• Customizing & implementing various tools and platforms Experience including:• Salesforce customization & implementations (Sales, Service, Community, CPQ)• Integration of Sales & Marketing tech. stack, including Outreach.io, Salesloft, Datafox, HubSpot, Clari, InsightSquared, Slack, Docusign, Showpad Learncore, Google, Microsoft, and more. • Program design (Enablement, Partner, Operations, Customer)• Training (Inside, Field, and Partner)• Business process modeling & design• Content (Pitch Decks, Training, Prospecting and Marketing materials, etc) • Sales process, Sales methodology methodology design, roll outPartnered with other services organizations to leverage networks of expertise.

Austin, Texas, Us

Continued consulting work with SeamlessDocs as a consultant to build scale the organization via process, tools, and enablement. Managed core operations for Sales, Marketing, and Customer Success in addition to building and managing the SDR team. Maintained & scaled operations for first year with 48% YoY growth.Responsibilities included:• Revenue strategy & capacity planning, business modeling• Management of revenue tool stack & budget (Salesforce, CPQ, HubSpot, Salesloft, Troops, etc)• Managing 8+ (SDRs & Sales Ops teams)• Comp, Quota, and SPIFF design and management Results:• Introduced visibility and data-driven planning to the business• Introduction and overhaul of lead to cash / quote to cash process• Q2|Q3: $1.22M SDR team pipeline generated • Fundamental overhaul of CRM and redefinition of SaaS metrics with CFO• Massive revenue restatement with CFO to drive company towards accurate revenue recognition• Baseline Marketing Operations and funnel

San Francisco, California, Us

My primary role in the Enablement organization was to help lay the foundation and manage the change for the business to massively, rapidly scale its Sales and related organizations while maintaining a focus on quality.Responsibilities included: - Sales Methodology program implementation - Supporting the VP Americas as a strategic advisor - Global Leadership Enablement for the Enterprise Sales teams - Vendor Management/Tools Ownership for the Sales Enablement team - Liaison on behalf of Sales with Sales Operations, IT, and leadership - Creation and maintenance of a sales skills matrix and scorecard structure for reps and managers - Analysis of sales activities and distillation of best practices for productivity best practice - General project management and ad hoc Sales training - CRM and productivity analysis for Operations, IT, and Enablement Results: - Increased the win rate of strategic opportunities from 13% to 55% - Reduced the average sales cycle 15% - Implemented Sales technologies to certify reps - Leadership training and management benchmarksRFL: Relocation

Calgary, Alberta, Ca

Joined Replicon to help build the Customer Success / Account Management organization. Delivered and standardized best practices, roll-out strategies, support strategies, sales tactics and associated change management internally and to the customer base. Responsibilities included:• Primary Replicon interface with the customer; champion of customer needs • Account management & renewals• Identified and facilitated upsell and cross-sell opportunities to best match customer needs • Analysis of product use and account health• Designing customer health plans to optimize product use, and business impact• Creation and delivery of customer training/onboarding content

Sydney, Nsw, Au

Joined Atlassian on the Partner Operations team to create a scalable, measurable Partner onboarding process. Acted as an internal evangelist for the channel side of the business internally. Responsibilities included:• Creation & management of Atlassian’s partner onboarding process• Assistance with "Expert" partner sales training and order desk processing• Configuration & management of JIRA, Service Desk, and Confluence applications• Working with the Program Manager to ensure Partner Program success• General assistance with Atlassian's Sales & Partner Enablement and Operations

Austin, Texas, Us

As an evolution of my Sales Enablement roles, I was approached internally to act as the managing expert for Jive's internal and external networks/communities. Responsibilities included:• Employee, customer, partner, and prospect communications/collaboration strategies• Training and education content generation for employees, partners, customers, and prospects• Product and context expert for HR New Hire Training and employee onboarding• Tailored 1:1 executive training and onboarding• Sales enablement & assistance as an product SME• Management of evangelist programs and user groups and community content calendars• Re-architecture, marketing & training around community changes• Community governance including tools strategy, design, and implementation• Creation of relevant content and documentation to each of the different groups

Austin, Texas, Us

As a development of my former role, I worked with the field and inside sales teams, and supporting organizations. The primary focus was building and scaling internal programs to onboard and enable the organization. Some of my responsibilities included:• Global training for sales and other customer facing roles• Sales tools management and communications in partnership with Sales Operations• Partner tools and community management, including communications and content creation• Assisting sales to define issues, use cases, ROI, and sales strategies• Working across organizations internally to best coordinate onboarding, training• Scheduled and ad hoc Executive training and enablement • Community Manager responsibilities for Jive sales portal and partner portal (internal and external)• Support in coordination and execution of annual user conference and sales kick off• Working with Jive Public Relations team to assist with tools and communication strategies• Design, management and training of the Showpad CMS platform for internal and channel use• General product expert and reference for technical sales calls, training and best practices

Austin, Texas, Us

Hired full time before internship ended• Design & running of new hire bootcamp (all sales roles)• Product, Skills, and Tools training for inside sales teams • Events incl. SKO, User Conference (Jiveworld), and Field Marketing • Campaign operations & analysis with feedback to Sales & Marketing teams• Technical pre-sales

Austin, Texas, Us

• Outbound prospecting activities and general sales development (SDR work)• Win/Loss and opportunity analysis for Sales and Marketing• Product best practices content and sales training

Activities included: • Aided in development of and strategy around groups, spaces, page layout, and content communication in Jive SBS• Produced 400+ content-based web pages during site overhaul project• Created new images, templates, and processes to match customer requests• Worked under a strict deadline to meet milestones and client requirements including monthly publishing cyclesClients included:• Hewlett Packard• Seaco Technologies Inc. • Global Technology Alliance• California Association of China and Hong Kong • Dr. Dobb’s Journal, SD Magazine, CMP Media

Accelerate (Leadership Program)

Bachelor Of Science (B.S.), Business Administration: Marketing

225+ Badges, Double Star Ranger Status On Salesforce Trailhead Https://Trailblazer.Me/Id/Max-Calderon