Maxence Souffez Email & Phone Number

Barcelone, Catalogne, Espagne

• I assist a portfolio of CRM Managers to maximize the efficiency of their daily use of the CRM and the strategic implementation of their campaigns across various channels through Splio.
• Customer Management & Technical Support:- Responsiveness and Proactiveness: Responding proactively and reactively to client requests, ensuring efficient ticket management, and promptly resolving operational issues to.
• Customer Management & Technical Support:- Responsiveness and Proactiveness: Responding proactively and reactively to client requests, ensuring efficient ticket management, and promptly resolving operational issues to.
• Functional Expertise:- Expert Guidance: Actively contributing to project development, starting with handling the ramp-up and sub-domain verification. Proposing innovative ideas in design, improving deliverability.
• Collaboration & Continuous Improvement:- Close Communication with the Product Team: Collaborating closely with the product team by providing detailed customer feedback.- Synergy with the Client Success Manager: Working.

Barcelona Area, Spain

• Management and Training of a team
• Driving strategic changes and improvement of the global eCPM
• Revenues and Margin growth
• Monetization of 70 email database on the French market (3.5 millions sendings/day)
• Daily Analysis of statistics and historical data
• HTML Optimization

Barcelona Area, Spain

• Clients Prospection / Existing Clients Administration
• Monetization of 15 email database in the French market (1.7 million sendings/day)
• Daily Analysis of statistics and historical data
• Invoicing

Ciudad De México Y Alrededores, México

• Setting up of a lifecycle email marketing strategy to build engagement and boost customer loyalty
• Writing travel stories and articles to increase organic traffic and improve SEO
• Promotion and Communication Campaigns for New Tours (Facebook Ads/Newsletters)
• Community Management (Facebook, Instagram)
• Participating in the creation of the 2018 Catalogue

Paris Area, France

• Email marketing campaigns to generate leads for top clients from the IT sector(“Director Marketing Info” newsletter: 60 000 sendings, 100-400 leads generated/advertiser)
• Design, monitoring, evaluation and follow-up of the performance of the campaigns
• Monitoring and analysis of clients' KPIs, reporting and recommandation proposal
• Production of marketing materials (newsletters, websites, surveys, white papers, print...)
• Customer management and follow-up (1-9 clients by… Show more
• Customer management and follow-up (1-9 clients by 3-monthly newsletter)

Brest Area, France

• Reduction of delivery date on the upcoming orders and relaunching overdue orders

Master In Digital Marketing, Digital Marketing, Digital Marketing Master

Activities and Societies: Xtrem Trail Project Manager at Intense Ride Organisation (IRO) • Subjects: E-Commerce, Database Management and.

Exchange Semester, Faculty Of Economics And Business

• Subjects: Consumer Behavior, International Marketing, European Sectorial Economics, Foreign Trade

Prépa Hec, Voie Économique

• Subjects: Economic History, Economics, Philosophy, General Culture, Mathematics, English, Spanish