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Professional Summary:Analytical and creative thinker with 14+ years of experience in product management focused on delivering long-term solutions in the media space. Passionate about leveraging data to inform strategic direction and company growth and building delightful customer products in collaboration with major music label partners.Key Skills:Digital Asset Management & Operations | Product Management & Development | Content Distribution | Partner Relationship Management | Process Improvements | Supply Chain Optimization | Collaboration with Major Brands: Warner, Universal, iTunes, Spotify / Music, Film & Video ExpertiseCareer Achievements:• As a Product Manager at Gracenote, I delivered high quality content to partners Spotify, content producers and TV manufacturers by eliminating data errors ingested into Gracenote’s data base and helped grow sales in emerging markets by ensuring Gracenote was #1 in meta data, providing the best content available worldwide.• As an Account Manager at Sony, I created a new supply chain model, moving from manual to automated, that increased efficiency, reduced costs and improved relations with partners.• As a Senior Specialist at Sony, I helped earn Sony DADC #1 position on iTunes scorecard of record label partners, increasing sales.
Tunecore
View- Website:
- tunecore.com
- Employees:
- 265
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Product Manager, DistributionTunecore Feb 2024 - PresentBrooklyn, New York, United States• Led the discovery, design, and implementation of a music management product that allows customers to upload and manage their music content across multiple streaming services including Spotify, Apple Music, YouTube, Tidal, TikTok, and Facebook, to maintain the existing customer base and attract new customers by managing the full product development lifecycle and build through Agile methodologies. • Initiated a program to incorporate new languages and genres into the user flow to enable and support artists in critical emerging markets such as Latin America, Asia, and Eastern Europe, by collaborating with cross-functional teams to implement and managing program milestones. • Launched a support playbook and process for Dolby Atmos format audio to ensure customers can take advantage of the latest advances in audio technology and proactively offer customers the option to release their music in the highest quality available. -
Associate Product Manager, Supply Chain, TunecoreTunecore Aug 2021 - Feb 2024Brooklyn, New York, United States• Led the discovery, design, and implementation of a music management product that allows customers to upload and manage their music content across multiple streaming services including Spotify, Apple Music, YouTube, Tidal, TikTok, and Facebook, to maintain the existing customer base and attract new customers by managing the full product development lifecycle and build through Agile methodologies. • Initiated a program to incorporate new languages and genres into the user flow to enable and support artists in critical emerging markets such as Latin America, Asia, and Eastern Europe, by collaborating with cross-functional teams to implement and managing program milestones. • Launched a support playbook and process for Dolby Atmos format audio to ensure customers can take advantage of the latest advances in audio technology and proactively offer customers the option to release their music in the highest quality available. -
Manager, Content Delivery (Music)Gracenote May 2017 - Aug 2021San Francisco Bay Area• Acted as the subject matter expert for content deliverables globally across a portfolio of leading B2B music products for customers such as Tesla, Apple, Comcast and Samsung, to maintain strong relationships with priority partners and identify cross- and up-sell opportunities in product features. • Spearheaded the expansion of the flagship music product into new markets to acquire two new major Enterprise clients within six months operating in Japan, China, India, and the Middle East, by running data analysis to identify the best opportunity for geographic expansion based on user type and listening preferences. • Owned the product backlog and led prioritization efforts to launch 12+ new initiatives including new languages and region launches to new genre and bespoke ad hoc content delivery by collaborating with cross-functional teams in sales, engineering, customer success, and product to best understand the highest value-add features for product roadmap planning. -
Senior Specialist, Content Ingestion & Custom SolutionsGracenote Jun 2014 - May 2017San Francisco Bay Area• Developed high quality content management practices for Spotify, iTunes, premium TV and automobile manufacturers leading to improved resolution workflows and higher customer satisfaction as measured by NPS scores, by eliminating data errors during ingestion to Gracenote’s database• Built relationships with 12+ new partners that provide metadata from their music catalogue to Gracenote to ensure Gracenote maintains #1 in metadata amongst music licensing package businesses that power search and discovery for digital music and grow sales, providing the best content available worldwide, by demonstrating clear value propositions such as the fastest distribution to service/production in the industry. • Supported business development, content acquisition, and engineering teams to coordinate onboarding of 12+ new content partners ensuring the most comprehensive music data and development of onboarding best practices for productization. -
Account Manager, Digital OperationsSony Dadc Jun 2012 - Jun 2014Greater New York City Area• Managed a catalogue of 100k+ digital audio and video products for priority Sony labels to all major Digital Service Providers including iTunes, VEVO/YouTube, and Spotify, including earning Sony Music #1 position on the iTunes scorecard of record label partners. • Administered global digital catalog of Bob Dylan, Tony Bennett, and Bruce Springsteen, to maintain reputation as a top tier legacy artist provider by facilitating communication between label release planners, marketing, distribution partners, and engineering/supply chain operations.• Built the next-generation Supply Chain to exponentially increase delivery speed and reliability as part of the core team that conduced user research, led product discovery, implementation, and testing of the program to support Sony Music’s global digital supply chain.• Created a standardized framework for metadata formatting and led efforts to correct metadata and other content issues for iTunes, resulting in a 90% decrease in tickets within a year by capturing common repeated formatting errors and building a playbook to guide best practice. -
AssistantSony Dadc Sep 2010 - May 2012Greater New York City Area• Assisted in delivery of digital audio and video products.• Provided daily support to Account Managers, working both client and partner side to ensure timely and accurate deliveries of digital products. -
Content ManagerThe Orchard Apr 2009 - Oct 2009Greater New York City Area• Supported daily preparations for releases with a portfolio of 20+ of the top digital retailers by coordinating all go-live requirements including communication with artists and labels, database management, and metadata quality control. -
Production CoordinatorBerkeley Policy Associates May 2008 - Oct 2008Berkeley, CaThe Associates is a public policy research and consulting firm, acquired by IMPAQ International in 2013. • Responsibilities included graphic design, proofreading, data entry, editing, research, transcription and a variety of other production-related duties in a deadline-oriented academic environment.
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Temporary AssignmentsRobert Half International Nov 2007 - Oct 2008Oakland, Ca• Variety of long-term temporary assignments in office/administration capacity for academic, real estate and general office environments. -
AssistantAffiliated Brokers Nov 2007 - Mar 2008Oakland, Ca• General assistant, managing internal communications, data entry, office support, utility billing, etc.
Max B. Skills
Max B. Education Details
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Film Theory -
Cinema-Television: Critical Studies
Frequently Asked Questions about Max B.
What company does Max B. work for?
Max B. works for Tunecore
What is Max B.'s role at the current company?
Max B.'s current role is Product Management | Digital Music & Media | Supply Chain.
What is Max B.'s email address?
Max B.'s email address is ma****@****ail.com
What is Max B.'s direct phone number?
Max B.'s direct phone number is +180568*****
What schools did Max B. attend?
Max B. attended University Of Amsterdam, University Of Southern California.
What are some of Max B.'s interests?
Max B. has interest in Aerobics, Collecting Antiques, Exercise, Home Improvement, Shooting, Reading, Gourmet Cooking, Sports, The Arts, Home Decoration.
What skills is Max B. known for?
Max B. has skills like Editing, Microsoft Office, Proofreading, Html, Windows, Data Entry, Critical Thinking, Research, Social Media, Blogging, Video Editing, Wordpress.
Who are Max B.'s colleagues?
Max B.'s colleagues are Kentron Clutchaf, Bad Leo, Musa Daniel, Tanja Jurek, Carlucci Keys, Ginger Ballard, Mercado Zoretor.
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