Max Frater Email & Phone Number

West Palm Beach, Florida

-Solution based sales associate dedicated on providing communications and IT solutions that increase efficiency, lower operating costs, and increase businesses abilities to communicate via voice and broadband-Primarily focused on advancing business continuity and developing services that fit today's budget with scalability to help businesses maintain "future proof" solutions-Manage existing customer network, providing post sales support and service-Utilize advanced technologies, services, partnerships, and industry knowledge to manufacture customized proposals to help businesses develop their telecom and IT footprint tailored specifically for each business

Miramar, Florida & Boynton Beach, Florida

-Responsible for prospecting and farming territories for voice and broadband opportunity-Prospected and cold called to secure appointments with local small businesses-Positioned T-1 solutions into businesses that required more reliable voice and data services-Named team "Cloud Specialist" for advanced knowledge of datacenters, server components, and remote storage. Ulitized on peers appointments with prospects interested in cloud services-Temporary assistant manager responsible for training new hires and covering qualified appointments with potential customers-Personally closed 60% of satellite branch deals for 3 months in a row-Proven track record of excellent customer service and extensive post sale activity beyond the scope of my requirements-Developed marketing collateral used to create more interest by sales associates-Created customer qualification templates that increased the sales force closing ratio by 30%, enabling a substantial upswing in qualified second appointments-Worked with management to develop methods to ensure smoother service cutovers and transitions, to make for happier customers and a better onboarding experience

Deerfield Beach, Fl

Account Manager--Offered wholesale IT sourcing to Enterprise accounts-Developed a network of referral partnerships enabling the ability to quote large companies for daily IT purchases-Worked in coordination with Sales Engineers to develop working solutions for prospective accounts focusing on increasing efficiency and scalability-Gained valuable manufacturer training on products and services from some of the largest names in the industry-Increased knowledge and understanding of Corporate level technology infrastrucure-Prospected and earned accounts-Positioned solutions that increased the level of efficiency for IT staff and expedited help desk's ability to solve employee computer issues remotely-Managed client needs, extending credit options and financing for large equipment purchases

developed the company telephone sales pitch, structured the account executive’s email template, engaged in personal sales, telephone sales, clerical tasks, and sales presentations for the IT industry

• Played a significant role in organizing a joint initiative with the LGBTI• Personally assisted one of the top 25 performers in the firm• Provided inside support to executives that only dealt with high net worth clients

supervised work crews, managed building and demolition projects, handled pricing of vendor services, provided disaster recovery support to the commercial real estate industry