Max Snyder

Max Snyder Email and Phone Number

UX design research and strategy leader @ Boomi
chesterbrook, pennsylvania, united states
Max Snyder's Location
Greater Philadelphia, United States
Max Snyder's Contact Details
About Max Snyder

As a design research and strategy leader, I lead and mentor multidisciplinary teams to design tangible and intangible tools that allow people to accomplish their goals. I design for products, services, and organizations. I am always expanding my existing talents: designing and implementing activities to understand people’s needs, translating those needs into concepts, and evaluating the impact of final designs. I excel in leading multidisciplinary teams of designers and non-designers to collaboratively solve creative challenges.

Max Snyder's Current Company Details
Boomi

Boomi

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UX design research and strategy leader
chesterbrook, pennsylvania, united states
Website:
boomi.com
Employees:
1076
Max Snyder Work Experience Details
  • Boomi
    Senior Manager, Ux Research
    Boomi Apr 2022 - Present
    Philadelphia, Pennsylvania, United States
    Establishes best practices and processes while - Leading and scaling the operations of a distributed UX Research discipline across multiple service areas- Informing and influencing the growth strategy for the UX Research discipline while managing interviewing, hiring, performance evaluations, onboarding/offboarding, role changes, improvement plans, and terminations- Tracking the UX Research discipline’s progress towards OKRs and Product roadmap fulfillment- Evolving and leading departmental initiatives, advocating for our users and championing the value and impact of research, and evidence-based design- Scoping, project managing, and leading interdisciplinary, cross-functional teams who need to solve tomorrow and future-facing business critical customer-facing initiativesGrown the team from 2 to 5 UX Researchers
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  • Comcast
    Senior Manager, Ux Research
    Comcast May 2019 - Apr 2022
    Philadelphia
    Managed a growing team of UX Researchers and collaborated across UX Design, Product Management, Development, and Business stakeholders to plan, execute, analyze and synthesize user research across residential internet products and servicesMentored direct reports and junior members of the team (in-person and remote), on professionalism, UX best practices, and project managementIntroduced innovative methods for uncovering the latent needs of customers and prospectsManaged critical vendor relationships (budgets, utilization, continuous feedback) to support research operations
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  • Fs Investments
    Vice President, Process Design & Technology Enablement
    Fs Investments Jul 2016 - May 2019
    Greater Philadelphia Area
    Established best practices and led all aspects of:- Process Innovation: modeled existing business processes that spanned relationships with critical third parties that were instrumental to distribution and operating processes while creating elegant customer experiences.- Operational Modeling: conceptualized and designed current and new business processes, job roles and the relationships between them to define and refine the operation of the business.- Experience Design: designed technology experiences that supported the ability for employees and customers who interact with the firm's technology to work faster, smarter, and improved their overall levels of productivity and proficiency.- Technology Enablement: Integrated deep partnerships with technology and the business to enable a highly iterative human-centered design process that worked to cut development expenses and cycle times by capturing requirements prior to engaging in the software engineering process.- Evaluative Methodologies: Bridged the way technology is actually used relative to the way it has been designed or intended to be used by the firm and/or advisors in order to optimize experiences, utility, and impact to the business. Leveraged the intelligence from these methodologies to calibrate design and technology experiences that drive adoption, impact, and value to the business, employees, and the customers the firm serves.
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  • Electronic Ink
    Practice Lead, Design Research
    Electronic Ink Oct 2012 - Jul 2016
    Greater Philadelphia Area
    Provided technical research leadership and direction across the entire Electronic Ink delivery team. Responsibilities included monitoring the quality and efficacy of design research services, spearheading the strategic advancement of design research and evangelizing a long-term vision of design research and best practices within Electronic Ink: the evolution of service techniques, the development of new methods, the ongoing exploration of design research’s relationship to design, technology, and clients’ businesses. Cultivated Electronic Ink’s voice and provided thought leadership within the larger professional design research communities.
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  • Electronic Ink
    Principal Of Design Research And Strategy
    Electronic Ink Dec 2010 - Oct 2012
    Greater Philadelphia Area
    Lead and manage multidisciplinary teams of designers, researchers, technologists, and clients through the research, design, and implementation process. Scope and support sales development of new and existing clients. Mentor and supervise designers and design researchers. Includes responsibilities of Lead Design Researcher.
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  • Electronic Ink
    Lead Design Researcher
    Electronic Ink Nov 2009 - Dec 2010
    Design and implement a variety of design research methods and activities, including contextual inquiry, stakeholder interviews, participatory design sessions, focus groups, usability tests, and collaborative working sessions. Lead and support client-facing engagements on an interdisciplinary team of researchers, designers, and technologists. Developed and implemented internal tools for scoping, pricing, and presenting EI’s service offerings.
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  • Electronic Ink, Inc.
    Senior Human Factors Analyst, Senior Design Researcher
    Electronic Ink, Inc. May 2007 - Nov 2009
    Design and implement a variety of research methods and activities, including contextual inquiry, stakeholder interviews, creative participatory design sessions, focus groups, usability tests, and collaborative working sessions. Lead and support client-facing engagements on an interdisciplinary team of researchers, designers, and technologists. Developed and implemented internal tools for scoping, pricing, and presenting EI’s service offerings.
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  • Drexel University
    Adjunct Faculty, Graphic Design
    Drexel University Jan 2014 - May 2014
    Greater Philadelphia Area
    Co-taught Data Visualization, a subject brand new to Drexel’s curriculum. Lectured, developed and facilitated class exercises, and projects exploring the history and fundamentals of data visualization, including visualization types and their uses; data mining; exploring narratives through data; and creating compelling formal artifacts that express complexity in its simplest forms.
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  • The University Of The Arts
    Senior Lecturer, Master Of Industrial Design Program
    The University Of The Arts Sep 2012 - Dec 2012
    Greater Philadelphia Area
    Taught Advanced Design Methods, a required studio course for second-year graduate students. Developed course curriculum, lecture, and assign and critique student projects focused on the theory and practice of visualizing design research. Projects included data visualization, infographics, service design, time motion communication, and usability.
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  • Maryland Institute College Of Art
    Adjunct Instructor, Graphic Design
    Maryland Institute College Of Art Aug 2011 - Aug 2012
    Baltimore, Md
    Flex Studio (Spring, 2012)Co-taught data visualization in a condensed, workshop format for this required of Juniors. Flex Studio is a collection of mini-courses that provides students with the opportunity to experience different areas of design from professional practitioners.Data Visualization (Fall, 2011)Co-taught this elective class; a subject brand new to MICA's curriculum. Lectures, class exercises, and projects explored the history and fundamentals of data visualization, including visualization types and their uses; data mining; exploring narratives through data; and creating compelling formal artifacts that express complexity in its simplest forms.
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  • Electronic Ink
    Design & Human Factors Intern
    Electronic Ink May 2006 - Aug 2006
    Conducted user research and usability sessions, critiqued and improved designs. Designed marketing materials, and ideated usable solutions Fortune 1000 clients. Developed and implemented proprietary protocols for eyetracking hardware.
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  • Carnegie Mellon University
    Design Researcher & Interface Designer
    Carnegie Mellon University Sep 2005 - May 2006
    Greater Pittsburgh Area
    Developed and executed participatory design activities and designed and developed user interfaces for autonomous elders for GE Major Appliance Division’s Kitchen of Tomorrow team.
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  • America Online
    Associate Quality Assurance Engineer
    America Online Aug 2004 - Jun 2005
    Tested for host-based infrastructure servers. Played leading role in testing Alerts and Reminders. Worked in Unix environments, set up SAPI/SOML servers. Created test plans and extensive test cases.
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Max Snyder Skills

Usability Testing User Research User Centered Design Contextual Inquiry Interaction Design User Interface Design Service Design User Experience Information Architecture Heuristic Evaluation Design Research User Experience Design Human Computer Interaction Information Design Ethnography Co Creation Workshop Facilitation Paper Prototyping Card Sorting Maketools Generative Design Thinking Data Visualization Live Intercept Testing Participatory Design Creative Generative Design Methods Teaching

Max Snyder Education Details

Frequently Asked Questions about Max Snyder

What company does Max Snyder work for?

Max Snyder works for Boomi

What is Max Snyder's role at the current company?

Max Snyder's current role is UX design research and strategy leader.

What is Max Snyder's email address?

Max Snyder's email address is ma****@****ast.com

What is Max Snyder's direct phone number?

Max Snyder's direct phone number is (484) 654*****

What schools did Max Snyder attend?

Max Snyder attended Carnegie Mellon University, Tufts University.

What skills is Max Snyder known for?

Max Snyder has skills like Usability Testing, User Research, User Centered Design, Contextual Inquiry, Interaction Design, User Interface Design, Service Design, User Experience, Information Architecture, Heuristic Evaluation, Design Research, User Experience Design.

Who are Max Snyder's colleagues?

Max Snyder's colleagues are Anila Sonnaitankam, Poornima Raj, Jonathan Dibbo, Anh Vu, Nick Meagher, Craig Sopp, Matthew Achuff.

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