* Organization of import/export air/ocean freight* Preparation and processing of documents, customs clearance* Coordination with subcontractors (hauliers, warehouse, agents, insurers, etc.)* Storing inbound/outbound deliveries to the SAP database

I was responsible for operational and strategic management of logistics operations for the Company including • Strategic planning and implementation of sales goals and objectives for allocated area - achievement of the selling goals in East region; • New clients search; • Managing existing clients and develop long term relationship; • Upsell additional services to the existing clients base to increase volume and sales revenue;• Pricing negotiation with clients/suppliers… Show more I was responsible for operational and strategic management of logistics operations for the Company including • Strategic planning and implementation of sales goals and objectives for allocated area - achievement of the selling goals in East region; • New clients search; • Managing existing clients and develop long term relationship; • Upsell additional services to the existing clients base to increase volume and sales revenue;• Pricing negotiation with clients/suppliers Logistics Executives on behalf of company, contracting; • Preparing of commercial offers; • Tenders arrangement and management; • Support the implementation and execution of forecasting activities; • Preparing and monitoring various sales reports for shipments, bookings, backlogs and related sales activities; • Suppliers' search and audit, appraisal of their potential/risks, improvement of overall suppliers’ commercial terms;• Execution of cost reduction policy by separate supply chain areas optimization; • Ensuring the organization delivers the ultimate clients experience which drives clients satisfaction, loyalty and retention; KPIs’ management;• Organization and control of railroad and truck transportation of motor vehicles from East region, customs regulations and clearance; • Resolve problems and apply corrective actions concerning transportation, logistics systems, imports or exports, or clients issues;• Incorporate daily use of the CRM platform to document sales activity and relevant client business detail; • Maintenance an awareness of client needs through regular contact and communication with key clients; • Daily use of the different corporate programs «Polus»/«Etran»/«MS Axapta» Show less

I was responsible for operational management of logistics operations for the Logistics Dept. for the Company including • Organization and control of railroad and truck transportation of motor vehicles from manufacturers to dealers in Russia and CIS• Project management• Preparing of commercial offers• Tenders arrangement and management• Calculation & Pricing negotiation with clients• Preparing expert analysis of profitability of transportation• Preparing and approval… Show more I was responsible for operational management of logistics operations for the Logistics Dept. for the Company including • Organization and control of railroad and truck transportation of motor vehicles from manufacturers to dealers in Russia and CIS• Project management• Preparing of commercial offers• Tenders arrangement and management• Calculation & Pricing negotiation with clients• Preparing expert analysis of profitability of transportation• Preparing and approval of contracts/additional agreements• Communication & negotiations with the transportation and logistics departments of clients/suppliers• Maintenance an awareness of client needs through regular contact and communication with clients• Daily use of the different corporate programs «Polus»/«Etran»/«MS Axapta» Show less

I was responsible for operational management of logistics operations for the Logistics Dept. for the Company including Organization and control of railroad transportation of industrial cargo to consignees in Russia and CIS; • New clients search; • Suppliers' search and audit, appraisal of their potential/risks, improvement of overall suppliers’ commercial terms;• Calculation & Pricing negotiation with clients/suppliers Logistics Executives on behalf of company… Show more I was responsible for operational management of logistics operations for the Logistics Dept. for the Company including Organization and control of railroad transportation of industrial cargo to consignees in Russia and CIS; • New clients search; • Suppliers' search and audit, appraisal of their potential/risks, improvement of overall suppliers’ commercial terms;• Calculation & Pricing negotiation with clients/suppliers Logistics Executives on behalf of company, contracting;• Execution of cost reduction policy by separate supply chain areas optimization; • Preparing of commercial offers; • Preparing expert analysis of profitability of transportation• Preparing and approval of contracts/additional agreements• Maintenance an awareness of client needs through regular contact and communication with clients • Daily use of the different corporate programs «Polus»/«Etran»/«MS Axapta»/«1С». Show less

• Developing and retaining customer experience and sales objectives for store• Answers customer requests or inquiries concerning services, products, billing, equipment, claims, and reports problem areas• Selling all products and services offered by the Company, meeting all sales objectives• Handling all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed… Show more • Developing and retaining customer experience and sales objectives for store• Answers customer requests or inquiries concerning services, products, billing, equipment, claims, and reports problem areas• Selling all products and services offered by the Company, meeting all sales objectives• Handling all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders• Making recommendations according to customer's needs on features, accessories, upgrades and rate plans• Utilize Billing systems to process purchases of Company products and services; i.e. payments for Wireless bills and accessories• Maintaining strong knowledge of all products, accessories, pricing plans, promotions and service features• Maintaining knowledge of competitive offers and providing critical market feedback to the Store Manager regarding local competition and product/service needs; handling service inquiries from customers• Providing efficient, courteous customer service and assist in all aspects of product offerings and services; ensuring an extraordinary customer experiencestore Show less

• Computer hardware/software installation• Support workstations, networks, printers, telephony and other IT equipment and services as well as trouble-shooting• Conduct PC, MAC setup and management with proper configuration• Provide technical support to internal users via email and phone• Maintain inventory• Assist in new system or application implementations• Handle server backup/restore operation and system maintenance• Maintain the Corporate Anti-Virus system•… Show more • Computer hardware/software installation• Support workstations, networks, printers, telephony and other IT equipment and services as well as trouble-shooting• Conduct PC, MAC setup and management with proper configuration• Provide technical support to internal users via email and phone• Maintain inventory• Assist in new system or application implementations• Handle server backup/restore operation and system maintenance• Maintain the Corporate Anti-Virus system• Work with internal and external IT resources to solve technical issues• Maintain and manage Printer network and Print Server’s; Ability to maintain smooth operation of phone systems in Office• Performing regular, scheduled preventative maintenance on IT equipment• Purchasing new desktop computer equipment for all staff, ensuring appropriate usability for the individual user; Manage a team of 5 support programmers / Service Desk Employees• Support corporate portal, WEB service, mail service and other information resources, optimizing website to increase website traffic and drive leads Show less