Max Phoenix Email & Phone Number

United Kingdom

Xuhui, Shanghai, China

During my time at Giraffe Inspire in Shanghai from January 2023 to April 2024, I served as an Early Years Teacher and Learning and Experience Manager. In this role, I taught young children English using a strict company method, ensuring they had a strong foundation in language learning. Additionally, I took on the responsibility of coordinating events and get-togethers for all staff as the Learning and Experience Manager, fostering a positive and engaging work environment. I was also actively involved in further company activities, such as marketing and online events, contributing to the overall success and growth of the organisation. My experience at Giraffe Inspire has equipped me with valuable skills in teaching, management, and event coordination, making me a valuable asset to any future team.

Madrid, Comunidad De Madrid, España

I had the privilege of serving as the Head of Studies at What's Up! Living English in Madrid, where I spearheaded the organisation of events to welcome new potential students into our vibrant atmosphere. In this role, I excelled at personalising classes for students while upholding the highest standards of data protection. As a responsible and diligent role model, I maintained an uplifting and encouraging personality for both colleagues and students. By utilising classroom and work time efficiently, I ensured a productive and positive working ethic. order to maintain a good working ethic. It was also my duty to be at the forefront of the hiring process for new employees, selecting those who I deemed fit for the job of English Teacher or Student Coach.

Madrid, Community Of Madrid, Spain

As an English Teacher at Number 16 School in Madrid, Spain, I had the privilege of honing my skills in brand and product awareness through the implementation of a specific teaching method. In addition to this, I successfully fostered a collaborative environment by engaging in team building activities with colleagues from diverse job roles and age ranges. One of my key responsibilities included personalising classes to cater to the unique needs of individual students, all while upholding the utmost discretion when handling personal student data. This experience not only enhanced my teaching abilities but also underscored the importance of adaptability and attention to detail in a fast-paced educational setting. I am proud to have contributed to the academic success of my students during my tenure at Number 16 School, and I look forward to leveraging these skills and experiences in future opportunities within the field of education.

Mallorca, Balearic Islands, Spain

As an English teacher at both a secondary school and adult-learning college in Mallorca, Spain, I had the opportunity to work with a diverse range of students in class sizes ranging from 10 to 25. My approach to teaching involved using engaging methods to ensure optimal learning performance across a wide variety of topics. Key responsibilities in my role included effective communication with students, parents, peers, and higher management, as well as efficient utilization of both classroom and work time to maintain a strong work ethic. I prided myself on differentiating teaching techniques to cater to individual student needs and ensuring student satisfaction. Flexibility was a key aspect of my role, as I needed to be able to think on my feet in situations such as technological difficulties or sudden changes to lesson plans. Above all, I made it a priority to create a welcoming, safe, and empowering environment for each student in the classroom. Overall, my experience as an English teacher in Spain equipped me with essential skills in communication, organization, adaptability, and student engagement. I am confident in my ability to bring these skills to any future teaching role.

York, United Kingdom

During my time at Vodafone, I transitioned from the hospitality sector to a sales role while completing my Masters degree at the University of York. My responsibilities included leveraging my existing skillset to contribute to Vodafone's esteemed reputation. I prioritised brand and product awareness when advising customers and making sales, as well as efficiently problem-solving any work-related tasks that arose on or off the shop floor. I also engaged in team building activities with colleagues of diverse job roles and age ranges, while demonstrating excellent till operation, cash handling, and responsible use of consumer data.

Birmingham, West Midlands, United Kingdom

During my time as a Senior Guest Service Agent & Duty Manager at pentahotels in Birmingham, I transitioned back to a front-of-house position after previously working solely in the back-of-house. This role allowed me to become proficient in various areas such as bar, restaurant, reception, and housekeeping duties and management. I focused on enhancing guests' experiences by providing a unique style of service throughout the hotel. By working closely with the managerial team, I was able to set and achieve both personal and team goals. My time at pentahotels was instrumental in honing my customer service skills and solidifying my ability to effectively manage a team. I am proud of the growth and achievements I experienced during my tenure at pentahotels, and I look forward to applying the skills and knowledge I gained in my future endeavours.

The Royal Town Of Sutton Coldfield, West Midlands

Evening housekeeping supervisor in a world-prestigious and award-winning golfing resort. Duties included looking both presentable and approachable at all times, attending daily ops meetings to discuss present issues and observations and attending to VIP guests and their suites to strict standards to meet high expectations.

Morzine, France (Summer) / Méribel, France (Winter)

Bar assistant and occasional duty manager at one of Morzine’s more ‘home-feel’ hotel/restaurants through the summer. Winter consisted of cooking, housekeeping and appeasing guests in one of the best chalets Alpine Elements own in the Alps. Duties included becoming a hardworking role model to peers and management alike and constantly improving timekeeping, organisation and understanding guests needs.

Master Of Science - Msc, Management

Bachelor Of Arts - Ba (With Additional Placement Year), Business Management