Maxim Uncu Email & Phone Number

- Developed and enhanced tens of fully customized websites, tailoring specifications to individual client needs and implementing custom modules and themes for diverse client projects across non-profits, solar energy companies, design agencies etc. Here are some of them: https://planetwordmuseum.org/, https://some.org/, https://www.counterpart.org/, https://oregonblackpioneers.org/- Consistently gained a high satisfaction rate by building and maintaining positive customer relationships, including taking the time to understand their requirements and urgently addressing website issues and concerns.- Improved user engagement by building custom modules and additional features, such as custom sliders, listings, popups, animations, custom forms with conditional logic etc., effectively enhancing site aesthetics and functionality.- Delivered user-friendly and responsive solutions by leveraging a wide range of programming languages and frameworks, including HTML, CSS, JavaScript, and PHP.

- Completed hundreds projects within stipulated timeframes, for a diverse international clientele spanning USA, Canada, Germany, UK, Switzerland, and Greece, consistently delivering high-quality and reliable projects.- Established and nurtured productive client relationships by adhering to various coding standards and best practices while adhering to client-specific development methodologies.- Earned positive client recommendations and repeat businesses by demonstrating the ability to translate complex business requirements into technical solutions with HTML, CSS, JavaScript and PHP.

Chisinau, Moldova

- Gained and maintained high client satisfaction rates by orchestrating the seamless development of bespoke websites, including addressing distinct client needs and rectifying issues as they arise.- Managed a diverse portfolio of website projects, valued about , encompassing a range of complexities from straightforward functional sites to intricate, fully customized WooCommerce shops.- Achieved an average project completion time of 7 days while directing a team of 4 professionals, fostering collaboration and increasing overall departmental productivity.- Navigated complex client needs and mitigated client issues by skillfully allocating resources and delivering projects on time, contributing to a 30% growth in client retention.

- Led and mentored a 4-member support team, providing guidance and instructions to ensure top-notch client assistance and quality service delivery.- Achieved a 98% satisfaction rate among clients through effective team management and support strategies. Additionally, contributed valuable insights to theme development to enhance functionality, while also delivering tailored solutions to clients.- Streamlined support processes by increasing first-contact issue resolution and developing knowledge base articles to provide quick access to solutions and troubleshooting steps for common issues.

Cybernetics And Informatics

Cybernetics And Informatics