Maximus Pruce Email & Phone Number

Bristol, Gb

Cardiff, Wales, United Kingdom

o Reviewed and processed over 2000 bank account applications monthly, to an exceedingly accurate degree.o Played a key role in identifying high-risk applications, such as PEP and sanctions, implementing measures to mitigate potential risk to ensure FCA compliance.o Worked closely with teams such as CDD and Customer Experience in order to ensure a smooth onboarding experience for new clients, and to align with the Bank’s risk appetite.

Bristol, England, United Kingdom

o Proactively identified and solved complex issues for commercial, SME, and private banking clients, creating bespoke solutions to meet unique needs.o Developed and utilised a deep understanding of banking products and services to advise clients on financial management and strategic decisions.o Supported onboarding of new team members, including by creating training resources, and sharing best practices and insights into client management.o Efficiently identified bugs and issues affecting customers and reported promptly.o Consistently met and significantly exceeded KPIs (calls per hour, average call time), etc.

Bachelor Of Arts - Ba

A-Level, Aabcc

Gcse, Aaaaaabbbbbc