Maxine Ramirez Email & Phone Number

Oceanside, Ca, Us

Irvine, California

-Manage and oversee the daily operations of the accounting department. -Establish and enforce proper accounting methods, policies, and principals.-Responsible for supervising the accounting procedures of the company.-Maintain and analyze accounting data and produce financial reports and month/end-of-year statements. -Oversee Long Term Care Insurance department by obtaining information from policyholders to verify the accuracy, document submission, approval, and payment details. -Prepare, verify, and process invoices for services rendered.-Verify the validity of account discrepancies by obtaining and investigating information from sales department, customer service departments, and customers. -Collect on accounts by communicating with customers via phone, email, fax or mail and send reminders.-Pay vendors by monitoring discount opportunities, verifying federal id numbers, scheduling and preparing checks, review contracts, and review payment discrepancies.-Charge expenses to accounts and cost centers by analyzing invoice/expense reports and recording entries.-Assist HR when needed with recruiting and interviews.

Upland, California

-Processing applications in various stages, conducting in depth phone interviews, interviewing applicants in person, verifying references, skill competencies, conducting background and licensure screenings.-Briefing the employee about the responsibilities, expectations, and salary for the job.-Maintain employee work schedules including assignments, job rotation, training, vacations, telecommuting, cover for absenteeism, and overtime scheduling.-Responsible for the preparation and processing of biweekly payroll; review and ensure accuracy of times.-Create and implement systems that perform the work and fulfill the mission and the goals of the company efficiently and effectively.-Lead employees to meet the organization's expectations for productivity, quality, and goal accomplishment.-Make business decisions that are financially responsible, accountable, justifiable, and defensible in accordance with organization policies and procedures.-Review performance data that includes financial, sales, and activity reports and spreadsheets, to monitor and measure departmental productivity, goal achievement, and overall effectiveness.-Track client satisfaction/client turnover by creating and sending out surveys; maintain client engagement (follow-up calls, follow-up visits, b-day cards/treats, anniversary gifts, etc.)-Take care of client/employee complaints in an effective and efficient timely manner.-Maintain employee engagement (follow-up calls, appreciation cards/gifts, birthday cards/gifts, etc.)-Establish, develop and maintain business relationships with current/new referrals when thanking them or checking on client (if in a facility) -Participates and co-market at networking events; plan, coordinate, and execute company events while managing event operations and budgets.

Ontario

-Effectively and efficiently fill open positions, conduct prescreening interviews and review applicants to evaluate if they meet the position requirements.-Perform reference checks and live scan/background checks for potential employees.-Assist in writing and forwarding rejection letters as well as preparing new employee paperwork.-Perform searches for qualified candidates according to relevant job criteria, using computer databases, networking, Internet recruiting resources, cold calls, and -employee referrals.-Post advertisements online on sites such as Craigslist and Career Builder. -Create contacts within industry and coordinate with college recruiting initiatives.-Complete and authorize all paperwork for new employees and former employees.-Complete EDD benefit audits, employment verifications, and unemployment verifications.-Provide general administrative and clerical support including mailing, scanning, faxing and copying to management. -Maintain an organized electronic and hard copy filing system. -Manage calendar with birthdays and requested days off for director.

Indian Wells, California

-Act as a personal planner for our elite members and provide them with exceptional above and beyond service for being our "very important" guests.-Conduct pre-calls to arriving members, make pre-arrival arrangements, grocery orders, amenity orders, and handle any other member arrival requests as well as conducting pre and post departure calls. -Respond to special requests from members/guests with unique needs and follow up to promote satisfaction.-Gather, summarize, and provide information about the property and the surrounding area amenities, including special events and activities.-Contact appropriate individual or department (e.g., Engineer, Bellperson, Housekeeping) as necessary to resolve call, request, or problem.-Follow all company policies and procedures, ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets.-Keep a call database of my clients with any information requested, when the call took place, clarifying any issues or concerns, breakdown of invoice, and confidentiality requests.-Pay attention to all high volume withdraws and deposits with credit cards and money.-Contact all bank companies regarding credit card authorizations, and payment situations.-Handle checking in 150+ “elite” guests by myself.