Maxine Wilson Email & Phone Number

Handling in-bound phone calls professionally and provide excellent customer serviceResearch and Resolve questions relating to: how to use self- service tools and to troubleshoot system issues, Application Status and EligibilityDocument Call Resolution of each contact in various systems in a clear and concise mannerDemonstrate the ability to provide a quality experience for all of our customers

Monument, Colorado, United States

Colorado Springs, Colorado, United States

oversee daily operations in gas stations responsible for recruiting and training new staff, handling budgets, ensuring gas station safety, attaining sales goals and reporting to company senior management, making sure store is stocked with products,

Colorado Springs, Colorado Area

Resolve customer complaints via phone, email, mail. Use telephones to reach out to customers and verify account information. Greet customers warmly and ascertain problem or reason for calling. Cancel or upgrade accounts. Assist with placement of orders, refunds, or exchanges. Advise on company information. Take payment information and other pertinent information such as addresses and phone numbers. Place or cancel orders. Answer questions about warranties or terms of sale. Suggest solutions when a product malfunctions. Attempt to persuade customer to reconsider cancellation. Inform customer of deals and promotions. Sell products and services. Utilize computer technology to handle high call volumes. Work with customer service manager to ensure proper customer service is being delivered. Close out or open call records. Compile reports on overall customer satisfaction. Read from scripts. Handle changes in policies or renewals.

Colorado Springs, Colorado Area

Scan items and ensure pricing is correct.Greet customers.Take coupons and scan correctly.Dispense correct change.Take money in the form of cash, credit card, or check.Ask for one or two forms of ID to confirm identity.Validate checks.Issue receipts, refunds, and credits.Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.Change receipt paper as needed.Resolve amount discrepancies. Bag items carefully. Clean up checkout area with damp cloth and disinfectant. Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.Take food stamps.Sell tickets, liquor, lottery tickets, and cigarettes.Bag merchandise.Process returns and check to see if items are damaged.Answer customers' questions and get a manager if answer doesn't solve the issue.Cash checks and provide change.Return unwanted items to shelves.Set Gas Pumps when customers prepay

Colorado Springs, Colorado Area

Resolve customer complaints via phone, email, mail. Use telephones to reach out to customers and verify account information. Greet customers warmly and ascertain problem or reason for calling. Cancel or upgrade accounts. Assist with placement of orders, refunds, or exchanges. Advise on company information. Take payment information and other pertinent information such as addresses and phone numbers. Place or cancel orders. Answer questions about warranties or terms of sale. Suggest solutions when a product malfunctions. Attempt to persuade customer to reconsider cancellation. Inform customer of deals and promotions. Sell products and services. Utilize computer technology to handle high call volumes. Work with customer service manager to ensure proper customer service is being delivered. Close out or open call records. Compile reports on overall customer satisfaction. Read from scripts. Handle changes in policies or renewals.

Rock Springs, Wyoming, United States

Rock Springs Wyoming

Scan items and ensure pricing is correct.Greet customers.Take coupons and scan correctly.Dispense correct change.Take money in the form of cash, credit card, or check.Ask for one or two forms of ID to confirm identity.Validate checks.Issue receipts, refunds, and credits.Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.Change receipt paper as needed.Resolve amount discrepancies. Bag items carefully. Clean up checkout area with damp cloth and disinfectant. Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.Bag merchandise.Process returns and check to see if items are damaged.Answer customers' questions and get a manager if answer doesn't solve the issue.Cash checks and provide change.Return unwanted items to shelves.