As a F&B Training & Development Director at The Landings Club, I leverage my BA in International Business and over ten years of experience in learning and development across a variety of industries, to create and implement impactful training and development programs that enhance the performance, culture, and engagement of our service professionals. The Landings Club is the most desirable private residential golf, athletic, and social club in the Southeast, offering members access to six championship golf courses, 31 tennis courts, 11 pickleball courts, eight bocce courts, nine unique dining options, five clubhouses, five swimming pools, and a 52,000 sq. ft. wellness center.My core competencies include organizational development, human capital management, change management, strategic planning, and problem solving. I am passionate about building strong relationships, refining organizational systems, and empowering our staff to deliver exceptional service to our members and guests. I have a proven record of enhancing operational effectiveness through designing and facilitating training sessions, workshops, and coaching programs that align with our club's vision, values, and goals. I collaborate with executive leadership to assess training needs, evaluate learning outcomes, and provide feedback and support.