Rouzan Treppa Email & Phone Number

Phoenix, Arizona Area

Auditor for both International and Domestic Corporate Relocations. Providing a quarterly cost savings analysis report. Responsible for managing the relocation process between the move management team and mobility advisors to assure that all moves fall within the corporate company guidelines and policies. Assigning all relocation requests to vendors within the United States and monitoring daily activities for compliance.

Scottsdale, Az

Account manager responsible for 500 plus corporate moves annually. Excellent customer service skills with the ability to multitask and complete high volume assignments within set deadlines. Extremely self motivated with strong skills to negotiate directly with vendors to assure a smooth and stress free transition for the client. Ability to work on multiple computer systems throughout the day in order to upload the required information for all teams involved in the relocation process. Handle all customer disputes and claims. Also responsible for running weekly and monthly claim, sales and customer satisfaction reports.Achieved a 100% client satisfaction score and was top coordinator and van line at Brookfield Relocation for the latter half of 2014.

Peoria, Az

Corporate Coordinator on Cartus Account, promoted to Accommodations Manager for Accenture, the 2nd largest technology consulting company with over 250,000 employees in over 120 countries. Responsible for relocation and corporate housing for all Domestic and International employees moving within the United States. Responsible for resolving all claims related issues between customer, vender and property management company.Negotiate directly with client approved vendors to offer employees the best housing options within the guidelines and budget provided per project. Interface daily with booking, accounting, scheduling and billing departments producing $650k+ per quarter in sales.Achieved 100% client satisfaction score.

Responsible for coordinating and managing the logistical relocation of vehicles, boats and motorcycles for over 600 corporate accounts.Worked directly with Prudential Relocation, as well as, VIP’s and CEO’s including Pfizer, Honeywell, LG, Micron, and the FBI.Worked directly with client and guest on all claim and customer related issues in regards to their relocation.Provided independent monthly and weekly budget reports.Worked very closely with Prudential employees, On-Site Vendors and auditing firms – Parsifal and Runzheimers.Awarded with the 2007 Prudential Award of Excellence for exemplary customer service.

Burbank, Ca

Managed all logistical and travel accommodations for contestants and their animals for the show "Pet Star". Negotiated vendor contracts with hotels, car rental companies and airlines to provide the best rates for the production. Trained and managed staff of 10 responsible for transporting contestants and animals throughout Los Angeles. Provided monthly budgets to producers and executives of the show.

Burbank, Ca

Managed all travel arrangements and corporate housing (domestic and international) for the cast and crew of TV shows and Productions including: ER, Friends, Drew Carey Show, People's Court, John Wells Productions, Village Road Show. Also, worked on feature films including: Hearts of Atlantis, Scooby Doo, Affair of the Necklace. Worked directly with talent, producers, agents and management to provide the highest level of service. Provided monthly budget reports per project.

Losangeles, Ca

Managed a wholesale designer showroom for staff of 10, including 21 high-end jewelry and accessory lines. Also, managed and represented Kalan Designs exclusively. Worked directly with buyers from Nordstoms, Saks, BCBG, Max Azria, Fred Segal, Bebe, as well as, private business owners. Coordinated and attended shows domestically within Los Angeles, Las Vegas, Dallas, New York and Miami. Negotiated all travel and vendor contracts pertaining to the shows. Achieved $1.5M in total sales for 1999.

Glendale, Ca

Personal assistant to Joan Hoberman, director of Walt Disney Travel. Worked with both international and domestic vendors to coordinate all travel accommodations for Joan Hoberman and Michael Eisner. Promoted to account manager to handle all aspects of travel for the Hollywood Records account. Responsible for arranging all hotel, corporate housing, air and ground transportation for all bands and crew under the Hollywood Records Label.