Max Lee Email & Phone Number

Kuala Lumpur, Kuala Lumpur, Malaysia

Bangsar South

Bangsar South

Bangsar South

KL Sentral

Recruit Express, a home-grown enterprise, is part of HRnet Group - largest Asia-based recruitment firm in the Asia-Pacific region (excluding Japan).Doing placements for both Contracts and Permanent positions. Handle 15 accounts from multiple industries such as medical MNC, financial institute, shared services center, retail, engineering, IT software.

Kuala Lumpur, Malaysia

*Educating customer about the product we present.*Create brand awareness.*Involved in face-to-face presentation.*Involved in marketing strategies and promotions.*To attend to customer's complaints and enquiries.*Constantly update job knowledge and learn about new products and services

Kuala Lumpur, Malaysia

• Open and maintain customer accounts by recording account information
• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment.
• Manage large amounts of incoming calls
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships of trust through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools

Bangsar

Assisted senior executives with the Indoor Quality Assessment (IAQ) and reports. Besides, assigned with the task of documentation of Indoor Environmental Quality (IEQ) projects which is necessary for the ISO audition.