Max Malloy Email & Phone Number

Austin, Tx, Us

Austin, Texas Metropolitan Area

The VP of Digital Experience & Strategy is a key leader in driving innovation vision and strategy, delivering transformational digital products and solutions, and leading orchestrated efforts to position ProAssurance as a cutting-edge insurtech organization. This role is responsible for spearheading initiatives that empower customers and partners to self-serve through online process automation and assistive digital engagement; augment service provision through integration of predictive and generative artificial intelligence (GenAI); inspire innovative, digital-first instructional experiences across the organization, and provide inspired leadership to the Digital Experience team.

Austin, Texas Metropolitan Area

• Thoughtfully merge technology, research insights, business data, and creativity to optimize business touchpoints and build deep connections that intelligently anticipate and meaningfully meet customer needs through personalized solutions, connected channels and contextualized content.• Ensure the ongoing vision, goals and objectives of the Enterprise Digital Experience team synthesize with the annual Strategic Goals and strongly support the Business Operations, Logistics & Transformation department charter.• Provide leadership and management to Enterprise Digital Experience team and ensure their work in the realm of project planning, platform development, user experience, "Insurtech"/industry research, and operational technology advisement are achieving desired transformational results.• Produce the plan and direct the tactics for holistic transformation of business engagements through integrated innovation by strategically identifying opportunities for business improvements and growth, efficient and effective change management, and system and process improvements by way of digital channels, platforms, integrations, and experiences.• Inspire a culture of innovation and infuse a spirit of company-wide ownership in digital and business transformation efforts through thought leadership, executive-level presentations and education, and broader team member community engagement as it pertains to digital innovation.

Austin, Texas Area

• Lead the strategic development and expression of marketing initiatives that deliver the NORCAL Group brand voice, image, feel and identity across all relevant employee, agent and insured channels, platforms & experiences nationally.• Drive the strategy, development and execution of NORCAL Group and subsidiary external and internal web and portal properties including roadmap, content updates and functionality.• Translate business goals, insights, and industry best practices into strategic on-brand marketing concepts and creative deliverables that advance the company’s objectives.• Oversee the management, application, and evolution of the corporate brand - including print and digital standards, templates, and style guides, and ensure standards are consistently met.• Manage, inspire, and direct teams of marketers, designers, writers and developers to deliver solutions for major campaigns, platforms, and projects in a fast-paced environment.• Manage marketing resources, budgets, workloads, and schedules to meet deadlines, and optimize processes to improve efficiency and quality.• Implement and maintain content management systems and associated security and other updates.• Ensure compliance with applicable policies on market regulations and website usage, security and standards.• Maintain cross-departmental business partnerships to ensure a thoughtful understanding of corporate products, competition, industry, goals and objectives.

Austin, Texas Area

• Defined and directed refreshed employee engagement strategy for global AMD community including traditional online publishing, social business channels and emerging digital media platforms. • Aligned corporate strategy, brand and story across internal online messaging, social outreach, executive email communications, digital signage, and corporate presentations. • Planned, launched, and managed new global, Jive-based social business platform for seamless integration with redesigned SharePoint-based Intranet in five regional variations. • Launched new corporate culture and brand campaigns in concert with HR and Marketing communications managers including micro-communities, gamification, video series, e-cards, and awards program. • Implemented procedures for the coordination of executive- and division-level communications to promote corporate initiatives, campaigns, and events.• Lead and supervised team of communications managers, producers and developers responsible for organizational communications, community content, information architecture, graphic design, internal project requests, and coordination with business units.• Collaborated with partners in Information Technology, Human Resources, and Marketing to simplify, streamline and synthesize integration of new and existing technologies to enable coordinated communications cadence.• Provided visual design oversight for CEO presentations to AMD Board of Directors, financial analysts and high-level industry customers.

• Worked with Office of the Vice Chancellor to develop, manage and implement strategic communications and marketing efforts to enhance the awareness and relevance of the statewide agencies of Texas A&M AgriLife and the College of Agriculture and Life Sciences at Texas A&M University to their respective audiences.• Developed and managed internal brand and content guidelines in concert with key statewide stakeholders to ensure appropriate representation and repurposing in online, social media, video, print and external media venues.• Provided senior leadership to unit managers and associated team members (47 total) responsible for tactical communications, media relations, web development, and creative production of projects utilizing leading-edge technology.• Implemented and managed online project management system and oversaw administration of departmental budget and human resources functions.

• Strategized, produced and implemented plans for the marketing and promotion of student-centered programming and initiatives via highly trafficked campus locations and online destinations.• Provided creative planning, production and management of feature-rich Web sites, online video promotions, media for digital displays, printed signage and public media advertising.• Developed visual style and guidelines for marketing and promotion of new $60 million university center facility.• Assisted in managing staff of student employees as well as interim oversight of campus Guest Services team.

• Designed University front door and produced information architecture, content definitions, UI design, page hierarchy, typography, and branding of top-level sites and pages.• Managed creative execution of online projects, defined technical requirements, wrote external briefs, established a production schedule, and ensured deadlines were met and site metrics completed.• Provided clear communication of Ohio University's online creative objectives and desired outcomes.

• Supervised full-time Lead Programmer and Content Editor associates and managed all elements of planning, production and marketing.• Provided design of site interface and graphics and programming of HTML, CGI and ColdFusion applications.• Completely overhauled both look and functionality of original LockOn Interactive Community. • Redesigned and produced new TXU Communications' corporate web presence launched late-Summer 2002.

• Developed and designed special features for all sections of city site.• Helped manage staff of creative producers in authoring interactive, online content packages and specialty/client-oriented web services.• Established and maintained relationships with local media partners.• Conceptualized and implemented interactive, community-focused content.• Managed production and online usage of multimedia content from primary partner, WPXI-TV Pittsburgh (NBC affiliate).

Media Arts & Studies, Video & Film Production, Online Production

Summer Session, Film Production