• Supported cutover and hypercare activities during a large-scale agile SAP CIS implementation transitioning two million customers for a large public utility client.• Facilitated communication between clients and technical teams to ensure quality resolutions of over 100 post-deployment defects to stabilize S/4 HANA platform and provided reports to project leadership and stakeholders• Designed and implemented a new staffing support model involving coordination across 12 team leads to ensure successful coverage during transition for post-deployment hypercare• Developed a comprehensive PTO and project roll-off Excel tracker to monitor employee availability, using advanced excel tools enabling project leadership to maintain adequate team coverage for 300 people.

• Supervise team of 8 first year students, responsible for conducting a SWOT analysis and generating recommendations as a “consulting firm”, providing advice to multi-national company entering a new country with a new product• Train students in effective team formation, interaction and communication strategies to elevate dynamics and assure maximum synergies of thought• Serve as liaison to faculty to assure appropriate delivery of content and feedback as to student performance

• Orchestrated comprehensive surveys and analyzed data and feedback to monitor efficacy and pinpoint deficiencies within LPL Financial’s growth strategy initiatives.• Leveraged SalesForce and other data to categorize financial advisors into precise segments, enabling the formulation of growth strategies tailored to unique business profiles within the financial consulting industry.• Assisted wealth consultants in optimizing portfolio management strategies, considering diversification, risk management, growth, and navigating evolving market conditions

Programmed, Assembled, Packaged, and Shipped home energy monitoring devices and electric vehicle chargers.