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Maximiliano M. Email & Phone Number

QA Analyst @ Smith.ai | Project Management, Client Support at Smith.ai
Location: Tijuana, Baja California, Mexico 9 work roles 2 schools
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Current company
Role
QA Analyst @ Smith.ai | Project Management, Client Support
Location
Tijuana, Baja California, Mexico
Company size

Who is Maximiliano M.? Overview

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Quick answer

Maximiliano M. is listed as QA Analyst @ Smith.ai | Project Management, Client Support at Smith.ai, a company with 51 employees, based in Tijuana, Baja California, Mexico. AeroLeads shows a matched LinkedIn profile for Maximiliano M..

Maximiliano M. previously worked as Quality Assurance Analyst at Smith.Ai and Virtual Assistant at Smith.Ai. Maximiliano M. holds Bachelor'S Degree, International Business, International Business from Universidad Autónoma De Baja California.

Company email context

Email format at Smith.ai

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Smith.ai

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Profile bio

About Maximiliano M.

I am a dedicated professional with extensive experience in customer service and administrative tasks, as well as a solid background in operational planning. My strong analytical skills enhance my ability to efficiently manage administrative functions. Eager to advance my career, I aim to specialize in strategic planning, analysis, and supporting market expansion. I excel in dynamic settings and thrive on challenging projects that test my abilities. Being part of a collaborative and innovative team is essential to me, as it promotes productivity and personal growth.

Current workplace

Maximiliano M.'s current company

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Smith.ai
Smith.Ai
QA Analyst @ Smith.ai | Project Management, Client Support
los altos, california, united states
Website
Employees
51
AeroLeads page
9 roles

Maximiliano M. work experience

A career timeline built from the work history available for this profile.

Quality Assurance Analyst

Current

Tijuana, Baja California, Mexico

  • Manage multiple projects and development efforts: Utilize strong project management skills to prioritize tasks, meet deadlines, and coordinate across teams, ensuring seamless execution and high-quality outcomes.
  • Leverage project management tools: Use project management software to organize projects, track progress, and maintain effective communication with clients and team members.
  • Conduct quality assurance and process improvement: Perform quality checks to ensure service standards are met and actively seek opportunities to enhance processes, contributing to continuous development and improvement.
Oct 2024 - Present

Virtual Assistant

Tijuana, Baja California, Mexico

- Responsible for: - Handling calls - Understanding the needs of various businesses and professionals - Booking appointments - Collecting payments - Contributing to our culture of excellence- Key skills required: - Strong typing abilities - Multitasking capabilities - Confidence in communication - Fluency in English - Proficient computer usage

Dec 2023 - Oct 2024

Production Resource Operational Planning

Tijuana, Baja California, Mexico

- Assisting in the development and execution of product and project plans.- Collaborating with cross-functional teams to gather data and information for planning purposes.- Supporting the preparation of business forecasts and budgeting processes.- Contributing to the creation and maintenance of project schedules and timelines.- Participating in meetings.

Jun 2023 - Nov 2023

Professional Social Service Provider

Tijuana, Baja California, Mexico

-Receive documents: Organize and catalog documents for efficient processing.-Analyze documents: Identify key information and requirements outlined in the documents.-Translate documents: Translate documents from Spanish to English, ensuring accurate and consistent terminology.-Proofread translations to maintain high-quality standards.-Ensure correct terms.

Oct 2022 - Apr 2023

Social Media Representative

Baja California, Mexico

-Community engagement: Monitor and respond to comments, messages, and inquiries from the audience in a timely and professional manner. Build and maintain a strong online community by actively engaging with users and fostering a sense of connection with the brand.-Customer support: Address customer concerns, complaints, and questions on social media.

Jul 2022 - Jan 2023

Customer Service Agent

Baja California, Mexico

-Responding to customer inquiries: Responsible for answering customer questions and resolving any issues they may have via phone, email, or chat.-Handling complaints: Listen carefully to customer's concerns, empathize with them, and work to find a solution that meets their needs.-Providing technical support: Provided technical support to customers who are.

Jul 2021 - Jan 2023

Bilingual Customer Service Representative

Tecate, Baja California, Mexico

-Communication: Effectively communicate with customers in multiple languages, both verbally and in writing, to understand their needs and provide appropriate assistance.-Issue Resolution: Responsible for addressing and resolving customer complaints, problems, or concerns in a timely and satisfactory manner, often by coordinating with other departments or.

Jun 2020 - Sep 2020

Cashier

Santuario Diegueño

Tecate, Baja California, Mexico

-Payment processing: Process customer payments. This includes accepting cash, credit cards, and other forms of payment, as well as processing discounts, gift cards, and vouchers.-Providing customer service: Ensuring a positive experience. This includes answering questions, addressing concerns, and providing information about products or services.-Handling.

May 2019 - Mar 2020

Front Desk Receptionist

Santuario Diegueño

Tecate, Baja California, Mexico

-Greeting and attending to visitors: Provide a warm and professional welcome, as well as guiding guests to their intended destinations within the organization.-Language interpretation: Translating conversations, documents, or emails, or helping non-native speakers understand company policies and procedures.-Answering phone calls: Managing incoming calls.

May 2019 - Mar 2020
Team & coworkers

Colleagues at Smith.ai

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2 education records

Maximiliano M. education

Bachelor'S Degree, International Business, International Business

As an International Business Bachelor's degree student, I'm gaining the knowledge and skills necessary to thrive in today's interconnected.

High School Diploma, High School/Secondary Diplomas And Certificates

Colegio De Bachilleres
FAQ

Frequently asked questions about Maximiliano M.

Quick answers generated from the profile data available on this page.

What company does Maximiliano M. work for?

Maximiliano M. works for Smith.ai.

What is Maximiliano M.'s role at Smith.ai?

Maximiliano M. is listed as QA Analyst @ Smith.ai | Project Management, Client Support at Smith.ai.

Where is Maximiliano M. based?

Maximiliano M. is based in Tijuana, Baja California, Mexico while working with Smith.ai.

What companies has Maximiliano M. worked for?

Maximiliano M. has worked for Smith.Ai, Samsung Electronics Mexico, Universidad Autónoma De Baja California, Caliente Interactive, and Atento México.

Who are Maximiliano M.'s colleagues at Smith.ai?

Maximiliano M.'s colleagues at Smith.ai include Kelsey Schlabach, Madison Wynn, Adolfo Gonzalez, Ramona Campbell, and Abigail Ducharme.

How can I contact Maximiliano M.?

You can use AeroLeads to view verified contact signals for Maximiliano M. at Smith.ai, including work email, phone, and LinkedIn data when available.

What schools did Maximiliano M. attend?

Maximiliano M. holds Bachelor'S Degree, International Business, International Business from Universidad Autónoma De Baja California.

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