- Founding member of the SaaS team - from hackathon project to the primary platform used by the company and supported by multiple teams- Inter-team/org project ownership - from prototype to production of technically complex, scale appropriate, and fundamentally secure software in collaboration with other engineering teams or internal organizations- Platform ownership and management - ensuring a 99.95% SLO for hundreds of isolated tenants through automated mitigation and disaster… Show more - Founding member of the SaaS team - from hackathon project to the primary platform used by the company and supported by multiple teams- Inter-team/org project ownership - from prototype to production of technically complex, scale appropriate, and fundamentally secure software in collaboration with other engineering teams or internal organizations- Platform ownership and management - ensuring a 99.95% SLO for hundreds of isolated tenants through automated mitigation and disaster recovery, seamless releases, thoroughly planned migrations, and incident response Show less

• Designed and implemented internal organizational systems and protocol from scratch• Managed a multi-million dollar budget to within .08% of the total• Created Invoice and Asset Management systems with Google Documents and add-ons that enabled management and the board to make effective budget and strategy decisions• Negotiated leases, established, and supported 18 state-wide offices within 2 months• Sourced, vetted, and procured cost-effective business solutions to enable staff… Show more • Designed and implemented internal organizational systems and protocol from scratch• Managed a multi-million dollar budget to within .08% of the total• Created Invoice and Asset Management systems with Google Documents and add-ons that enabled management and the board to make effective budget and strategy decisions• Negotiated leases, established, and supported 18 state-wide offices within 2 months• Sourced, vetted, and procured cost-effective business solutions to enable staff to work effectively without interruption or distraction Show less

• Managed a portfolio of grants that grew from $3 million to $10 million• Enhanced organizational productivity by spurring technology adoption and training• Worked with end-users to continually reimagine and improve a web-based data management application• Wrote custom SQL and Excel reporting tools to virtually automate monthly reporting• Acted as Technical Liaison between program staff and software development staff• Became a multi-region policy expert on relevant statutes… Show more • Managed a portfolio of grants that grew from $3 million to $10 million• Enhanced organizational productivity by spurring technology adoption and training• Worked with end-users to continually reimagine and improve a web-based data management application• Wrote custom SQL and Excel reporting tools to virtually automate monthly reporting• Acted as Technical Liaison between program staff and software development staff• Became a multi-region policy expert on relevant statutes and regulations• Improved department data management to create forecasting models that enabled a quadrupling in the number of clients served• Sole owner of program policy and procedures including: training, implementation, compliance, and reporting• Drove innovation in project data collection and dissemination Show less

• Provided highly detailed executive support for over 200 active projects in a dynamic environment• Enhanced Team Productivity by initiating process improvements• Ensured Absolute Confidentiality for all clients across all projects• Collaborated Professionally with and maintained process flow for diverse clients