• Assist corporate flight attendants with business aviation catering needs. • Oversee, package and monitor for quality all prepared meals.• Manage incoming correspondence and accept catering orders

Maintain front desk operations including creating reservations, answering phones, processing invoices/data entry, and keeping up with base email correspondence. Work with upper management to implement digital solutions to support company objectives of creating a more efficient work environment. Arrange catering and ground services with flight crews before aircraft departure. Ensure full compliance with FAA Part 139 Safety regulations.

Provided unparalleled service, systems and solutions to the people and businesses in data center.

Drove implementation of company programs and motivated store team to meet objectives.Planned, identified, communicated, and delegated appropriate responsibilities and practices to employees to ensure smooth flow of operations.Actively managed and trained employees to improve performance using performance management tools to support organizational objectives.

Provided coaching and feedback to employees on shift to ensure operational excellence.

• Assisted corporate flight attendants with business aviation catering needs.• Oversaw, packaged and monitored all prepared meals for quality and standardization.• Served gourmet cuisine and beverages to a high-end clientele accustomed to a luxury lifestyle.• Recommended food and drink pairings in a fine-dining establishment.• Responsible for thorough knowledge of both food and drink menus, including seasonal offerings,specialty menus for allergy and lifestyle accommodations.

Acted as first contact with passengers upon arrival and ensured satisfaction by anticipating needs to create a seamless guest experience. Carefully fulfilled passenger requests from ground transportation, hotels and any accommodations. Worked with flight crews to arrange aircraft ground services before and upon aircraft arrival. Arranged catering and ground services with flight crews before aircraft departure.