Maryam Anees Email & Phone Number

Norwich, Gb

Norwich, England, United Kingdom

• Develop and implement strategies to optimise operational efficiency and streamline processes throughout the store.• Identify areas for improvement in operational workflows, systems, and procedures, and lead initiatives to enhance productivity and reduce costs.• Collaborate with cross-functional teams to standardise best practices and ensure alignment with organisational goals and objectives.• Analyse key performance indicators (KPIs) and metrics to measure operational performance and identify opportunities for continuous improvement.• Lead projects to implement new technologies, tools, and methodologies that drive operational excellence and enhance customer satisfaction.• Provide leadership, guidance, and support to operations teams, fostering a culture of innovation, accountability, and continuous improvement.

Norwich, England, United Kingdom

• Working on the till, carefully completing the transaction of customers• Offering exceptional customer service by assisting shoppers, answering questions, and helping them locate products within the store.• Demonstrating in-depth knowledge of grocery items, including their features, benefits, and usage, to make informed recommendations to customers.

Faisalabad, Punjab, Pakistan

• Leveraged SQL and MS Excel to extract and analyze data, enabling well-informed, data-driven decision-making.• Implemented agile (SCRUM) methodologies, optimizing development processes for greater efficiency.• Devised detailed campaign strategy to initiate automated procedures for CRM resulting in greater efficiency and reducing the time consumption by 30%.• Maintained a weekly and monthly reporting process to share achieved KPIs like ROI, OEE with key stakeholders using excel.• Formulated a comprehensive product road map through a synthesis of data analysis, competitor research, and stakeholder input.

Lahore, Punjab, Pakistan

• Idea proposal and primary development of traveling cost estimator using VBA Macros in MS Excel.• Market research, competitor analysis, B2B connections, and made marketing plans.• Ran marketing campaign and increased the social media promotion outcome and reach by 70%.

Masters, Business Analytics

Activities and Societies: Business Society Modules included: • Advanced Topics in Data Analytics • Data Analytics for Business •.

Bachelors, Physics, 3.53

Activities and Societies: Badminton, Ignite society • Introduction to Programming for Physicists • Differential Equations • Applied.