May Oo Email & Phone Number

Westford, MA, US

Haverhill, Massachusetts, United States

• Drafted Polycold service business strategy and roadmap and presented to divisional vice presidents by demonstrating Polycold product knowledge, global service strategy, gaps and actions
• Develop and negotiate with customers on Polycold service agreement proposals ranging up to $500K
• Work with North America, China, Taiwan, Korea, Singapore, Europe teams on service expansion
• Manage service spare parts pricing and implement in SAP and Oracle
• Coordinate with regional teams for spares forecast and spares inventory deployments in regions

Chelmsford, Massachusetts, United States

• Constructed a comprehensive model of the Polycold cryochiller global installed base to estimate TAM
• Collaborated with regional customer center teams to achieve alignment on business strategy
• Negotiated with customer to win $42K service upgrade and proposed the multi-year service pricing
• Aligned with service managers and key account teams to ensure adequate service support capabilities
• Evaluated market size assessment and developed current and future service offerings
• Supported with initiative to document procedures for service and develop professional level training

Woburn, Massachusetts, United States

• Managed allocating system capability to customer requirements to outline tasks and tracked progress
• Coordinated meetings with leadership to ensure test team progress was aligned with the schedule
• Implemented testing plan, developed analysis scripts, gathered artifacts for verification events

Woburn, Massachusetts, United States

• Integration and test lead for subsystem; coordinated with cross-functional teams for successful delivery
• Demonstrated cryptographic module, transmit/receive module products knowledge to support secure data communication between subsystems
• Supported the development of system testing lifecycle utilizing IV&V methodology
• Identified the scope of the project to plan test schedule, milestones, and costs
• Developed staffing plan for 2 years into the future to ensure staffs throughout the program duration
• Supported risk and opportunities assessment monthly to review impact on schedule and budget

Woburn, Massachusetts

• Automated program schedule to quickly resolve schedule conflicts and resource overallocations
• Automated test planning to create burndown charts for weekly report to the program leadership
• Scheduled meetings with vendors, provided technical details, and evaluated initial prototypes
• Planned overall structure for test plan and developed verification cross reference matrix
• Managed systems integration lab for calibration of hardware

Amherst, MA

• Supported first-year Engineering students through academic success mentoring
• Engaging students in campus life and connecting them to academic departments
• Hosted events to build a strong relationship in the community

Boxborough, MA

• Cable and Network Engineering Development Department
• Performed radio frequency measurements in the lab to help with the Full Duplex DOCSIS 3.1 research
• Analyzed the measured data and presented the data to research lead and stakeholders
• Utilized Virtual Network Computing to configure a router using Cisco IOS CMTS cable software
• Observed signal-to-noise ratio for OFDM channels to examine the affected subcarrier channels
• Built HSPICE netlist using S-parameter for simulation

Bachelor Of Science (Bs), Electrical Engineering, Gpa 3.46

Activities and Societies: Society of Women Engineers, IEEE Eta Kappa NuImage Processing, Systems Engineering, Networks and Internet.

High School Diploma, Gpa 3.9

Activities and Societies: Architecture Club, Swimming and Diving, Recycling Club