Administrative Services Manager
-Provided administrative support for the sales representative team and engineering Departments.-Provide necessary document to Service Manager Prepare Quotation for Engineer requested Spare parts-Assist administration officer with generating Reports, presentation for meetings and list of supplies that needs to reorder-Work in a customer focused environment.-Creates, edits and types correspondence, reports , invoices, proposals and contracts.-Answering phone calls of the aftersales service hotline and Arranging appointments with engineers for the customers' complaints or requests-Organizes and maintains paper and electronic files, filling systems, reader files and confidential reports and records.-Addressing all the needs and requirements of the department-Comply with ISO 13485:2016 Medical Device Quality Management System, Regulations and Requirements Addressing-Provide efficient response to customer requests regarding aftersales support-Monitor and update the schedule of the engineers
