May A. Email & Phone Number

I started working home-based jobs since 2016 but I have years of experience in the Customer Service field assisting US clients since 2012. I was consistently commended as one of the top agents. I am an achiever, a competitive person, an optimistic, and I value time.I’ve handled calls, live chats, and I am more than willing to help and satisfy the needs of my customers. I strongly believe that having good communication skills is vital to achieving customer satisfaction.I am a full-time freelancer and I’m open to any offer in the scope of my skills. I did cold calls as a telemarketer setting up appointments for janitorial companies in the USA. I was also in the Human Resource team under the same company. Promoted as a coach listening to live calls and coaching the team for quality assurance, training the newbies and doing reports.I worked as an Executive Assistant to a German CEO for an IT-Wholesale Dismantler company. I've handled his day-to-day business matters and I also spearheaded the recruitment for his company and at the same time, I manage his people and monitor their tasks and deliverables. I also monitor the attendance and process the Payroll computation.I also worked as a Virtual Assistant for an Accounting Firm based in the USA as well. I listened to recorded demo sessions and transcribed the notes into Word format for qualityand review purposes. I also create a PowerPoint proposal following a provided template. I also assist in Excel analysis and managed lists in Zoho CRM. I also did some pre-demo research and other administrative tasks. I am currently re-hired by this company as a Marketing Assistant focusing on Various Excel / Spreadsheet related work around data cleansing and assisting with their sales and marketing materials.Strengths:DedicatedReliableAdaptiveFlexibleFocus-drivenOrganizedFast-learner

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