Strategist | ChapterGPT (via Nova & Invisible Dynamics)Improved machine learning performance by precisely labeling complex datasets and resolving inconsistencies. Collaborated with cross-functional AI teams to refine datasets per project specifications and conducted thorough audits to maintain data

-Streamlined and managed over 100 weekly e-commerce transactions, meticulously overseeing the entire order lifecycle from verification to fulfillment to ensure optimal operational efficiency and accurate delivery of merchandise to customers-Developed and executed data-driven, conversion-focused campaigns across multiple platforms, strategically optimizing budgets and effectively tracking KPIs, resulting in a notable 15% increase in sales revenue. Communicated campaign performance insights to ensure KPI achievements, effective marketing tactics, approved budgets, and finalized briefs-Led the online store restocking process, managing data entry, inventory tracking, and budget allocation for 500+ monthly order placements to maintain consistent stock levels and timely replenishments

Executive/ Administrative Assitant-Provided high-level support to the Executive and Development Directors by ensuring efficient operations, managing schedules, and coordinating across teams while serving as the primary contact for all inquiries. Managed calendar appointments for Directors, ensuring efficient scheduling of meetings and prioritization of tasks. Handled email correspondence and inquiries, facilitating timely communication and kept all parties informed about key initiatives and organizational updates-Contributed to editing strategic planning documents and annual plans, while managing facility purchases and logistics to align with operational needs. Leveraged CRM tools to maintain and update donor information, ensuring accurate tracking -Streamlined data management processes through meticulous entry of event logistics and participant details, enhancing the accuracy of records and improving overall efficiency in tracking organizational engagement and outcomesEvent Coordinator: Summers at the Center Program-Independently managed in-person and virtual events, including exhibitions, fundraisers, and community initiatives, while overseeing budgets, processing payments, and coordinating logistics for seamless execution. -Directed the artistic vision and timeline of summer program, introducing creative concepts that strengthened brand identity and boosted audience engagement-Developed comprehensive plans for daily activities and special events, along with age-appropriate curricula for various programs-Coordinated with instructors and staff to tailor content to participants' needs and interests-Ensured all necessary materials and equipment were available and prepared for activities-Acted as the primary contact for program needs, managing enrollment processes including registration, payment, and participant documentation-Fostered a positive, inclusive environment to boost engagement, resolved conflicts, and implemented plans for contingencies

-Managed the content calendar and assets for key initiatives, developing go-to-market presentations and executing partnership operations, including product shipments and scheduling. Collaborated with cross-functional teams to ensure alignment and timely execution, resulting in a 40% increase in engagement and a 30% rise in followers within one month -Collaborated on planning in-store events to boost sales, serving as a key contact for field teams by sharing product launch info, content updates, and gathering insights. Developed detailed quarterly launch plans, distributed comprehensive training tools, and meticulously monitored field stock orders to ensure operations stayed within budget while optimizing inventory -Utilized data analytics to monitor campaign performance and collaborated with internal teams and publishers to refine strategies. Regularly tracked progress in bi-weekly meetings, optimizing content to improve engagement metrics and achieve campaign goals, including managing social media scheduling, updating website content, and crafting marketing emails

-Process, organize, and label weekly transaction sales from order verification, package preparation,and planning -Craft conversion-focused campaigns on multiple media platforms -Direct merchandise restocking for the site, overseeing data entry, tracking and order placements of items monthly

-Demonstrated exceptional customer service, consistently achieving a customer satisfaction rating of 95% or above, contributing to a 10% increase in repeat business-Proficient in teaching/ understanding software used (Toast)-Successfully implemented strategic initiatives to improve staff efficiency, resulting in a 20% reduction in customer wait times and a 15% increase in overall productivity-Conducted comprehensive training that led to a 30% decrease in errors and an 25% increase in employee retention-Resolved customer complaints promptly, maintaining a 90% customer satisfaction rate and minimizing negative online reviews-Implemented efficient opening procedures, reducing setup time by 15%, leading to a smoother start to each shift and improved customer satisfaction

-Trained over 100 new volunteers, fostering in them a strong sense of dedication to global change -Aided and organized in assembling food baskets for daily distribution to more than 200 persons weekly-Two effective fundraising activities that raised more than $2,500 for the food bank overall were planned and organized.

-Utilized excellent menu knowledge to provide advice to customers and upsell additional menu items whenever possible-Systems, rules, procedures, and productivity standards are developed, coordinated, and enforced as part of this role-Proficient in teaching/ understanding software used (Toast)-Responds promptly, amicably, and effectively to visitor questions and requests.