Maya Cherry Email & Phone Number

Annapolis, Maryland, United States

-Manage the payroll and schedules of 200 team members to ensure accuracy and business coverage are met to meet store sales of $75 million dollars-Verified data for team members' vacation and sick time, benefits, and employee discrepancies onto their timecards for accurate payroll management.-Coordinated new hire orientations and onboarded 94 Target team members.-Administered job changes to include compensation adjustments, terminations, and location transfers related to regular and… Show more -Manage the payroll and schedules of 200 team members to ensure accuracy and business coverage are met to meet store sales of $75 million dollars-Verified data for team members' vacation and sick time, benefits, and employee discrepancies onto their timecards for accurate payroll management.-Coordinated new hire orientations and onboarded 94 Target team members.-Administered job changes to include compensation adjustments, terminations, and location transfers related to regular and on-demand team members.-Verified company-wide compliance with employment laws and regulations by actively conducting audits.-Interact with and answer team member questions as needed with the cooperation of the company’s policies.-Chaired inclusive team engagement events to boost team engagement and reduce employee turnover rate. -Greets visitors and answers phones; directs persons to the appropriate personnel and/or takes messages. -Performs general clerical/administrative support functions. Composes and/or types letters, forms, memoranda, and reports from abbreviated notes, tapes, and records; transcribes and/or takes minutes Show less

Bowie, Maryland, United States

• Picked items from online orders from the warehouse and storefront, and packaged orders in a timely manner.• Supported warehouse with daily product pulls and stocking excess products in designated areas in the warehouse. • Ensured superior customer service by addressing guest concerns, demonstrating empathy, and resolving problems on the spot. • Increased the store sales by upselling merchandise and using all avenues to close a sale.

• Ensure superior customer service by addressing guest concerns, demonstrating empathy, and resolving problems on the spot. • Lead best training practices for 11 Target team members to help improve the store’s efficiency.• Facilitate a culture of inclusivity and accountability by consistently treating all employees with dignity and consideration. • Support the warehouse with daily product pulls and stocking excess products in designated areas in the warehouse and sales floor… Show more • Ensure superior customer service by addressing guest concerns, demonstrating empathy, and resolving problems on the spot. • Lead best training practices for 11 Target team members to help improve the store’s efficiency.• Facilitate a culture of inclusivity and accountability by consistently treating all employees with dignity and consideration. • Support the warehouse with daily product pulls and stocking excess products in designated areas in the warehouse and sales floor. • Audit cash collection from previous sales date with 100% accuracy, organize information to be sent to corporate, and process bank deposits. • Cross-train in various departments of the store to become knowledgeable of work centers enabling me to properly answer guest questions to direct guests to accurate locations.-Troubleshooted and resolved issues with cash registers, card scanners, and printers. Show less

Bowie, Maryland

• Aided and greeted over 1,700 customers weekly with purchasing and returning merchandise.• Received and directed incoming visitors and calls using a multiline phone system.• Facilitated training for 10 new Michaels employees and equipped them with the proper tasks and procedures to excel as Michaels employees.• Provided backup support to Store Managers as needed with online orders.

Upper Marlboro, Maryland

• Delivered easy and seamless experience to guests in need of returning, exchanging, and picking up merchandise.• Deescalated any negative guest situations and recovered guest shopping experience while following Target’s policies.• Replenished merchandise in the front-end area of the store while being available to guests in self-service checkout.

Upper Marlboro, Maryland

• Prepared for every day to be different from the last and approached each day with enthusiasm and flexibility.• Distributed daily newscast schedules and edited, copied, and distributed scripts.• Delivered communications between news director and production executives.• Executed 5 short segment videos for production houses' social media platforms.

Bowie, Maryland

• Offered suggestions to help souvenir-seeking guests find their perfect keepsake and performed a quick and courteous checkout. • Checked-in shipments of new merchandise.• Demonstrated a strong work ethic and commitment to the Six Flags mantra.

Career Diploma, Administrative Assistant

Activities and Societies: Target Dream-to-Be

Associate Of Arts - Aa, Social Sciences