Key Accounts Manager
An FMCG company, having more several key line products that cater to the retail market. My main goal was to negotiate new contracts with big hypermarket chains and retail sectors. Like Ace hardware, Union coop, Emarats markets, Ramez Group, and the likes. Managing Key Account customers (Carrefour, Geant, Ace hardware, , Nesto,Ramez,Istanbul,&Sharjah Cooperative Society). Building deep and lasting relationships with customers. Able to build and energize talent through coaching and developing others. Knowledge of how to manage customers with the greatest of care. Identifying & manage resources required to maximize volume opportunities. Exposure to and comfortable with the process of forecasting. Conducting daily/ weekly/ monthly sales meetings with the Sales Executives. Developing and coordinating best practice for the most efficient & effective approach. Submitting promotion plans and investments as per customer’s promo calendar. Negotiating Business Agreements with the best ROI. Regular market visits to insure the best execution of promo events. Developing the team and setting objectives. Planned and executed a merchandiser network by reallocating and hiring new staff to cover the market