• Kickstarted and led a rolling research program for the Meta Quest VR division, conducting continuous and rapid research for a rotating panel of 5+ stakeholders on over 40 projects with upwards of 260 participants total• Facilitated in-person usability, concept, and cognitive testing through interviews on an assorted set of topics — ranging from search functionality, device packaging, unreleased hardware, financial services applications, etc. — to deliver actionable suggestions for C-suite executives, other UX researchers, product managers, designers, engineers, and others • Managed the research lab, loaded software builds to VR headsets for testing, and streamed sessions to remote audiences• Coordinated diverse groups of stakeholders to gather research requirements and develop research questions based on business needs• Regularly created moderation guides, ran participant sessions, delivered findings through concise reports, and held share-outs within a 2-week timeframe

• Conducted qualitative and evaluative research such as interviews, usability testing, heuristic evaluations, and data analyses in a remote research setting to create features and actionable suggestions to enhance user experience with editor functionality, server-to-cloud migration, onboarding, and more• Led end-to-end research studies while embedded on product and software teamsRecruited participants from targeted groups through User Interviews and partnerships with Atlassian account managers• Collaborated with a diverse group of stakeholders to iterate on research questions and ensure relevancy for company directives and group priorities• Managed and adhered to research plans to guarantee consistent research practices and faithfulness to timelines• Evangelized research through monthly presentations of curated user interview videos with audiences of >170 Atlassian employees, including leadership, product managers, engineers, and designers

• Led research examining organizational accessibility practices at one mid-sized browser technology company to understand the social and organizational factors that allow or prevent accessible technology development• Conducted and oversaw 12 semi-formal interviews with technology professionals, qualitatively analyzed responses, and trained two graduate students on these practices• Deliverables: research proposal and findings presentation to industry sponsor, (in progress) research paper

• Performed research on a cross-coast, multi-university team with Toyota to develop two prototypes of wearable devices with voice assistants to support wayfinding in airports for users with a range of disabilities • Led design space mapping activities, two design workshops, 18 co-design interviews, and surveying of 80+ blind and sighted participants• Deliverables: CHI conference paper, presentation and video demonstration for advisory board (including AARP executives and Toyota’s Director of Technology for Human Support)

• Conducted research to create guidelines for indoor navigation companies to better suit the needs and preferences of users with diverse disabilities• Examined the accessibility of TRX Systems’ application program interface, designed and conducted 27 semi-formal interviews of people with diverse disabilities, drove analysis, and developed four personas that reflected findings• Deliverables: CHI conference paper, iConference poster, presentation to TRX Systems and advisory board of navigation specialists, four personas of users with disabilities

• Quantified benefits from retiring hardware on 25+ projects• Led weekly meetings with Project Managers and IT leads and documented hardware to be retired on completed projects• Deliverables: roadmap and timeline for concluding 25+ projects

• Performed research to identify ways in which the Information Systems department could ensure a more inclusive environment in college computing classes• Synthesized 50+ academic research studies in full review of all relevant literature for use by project collaborators and conducted observations of students in an introductory computing course• Deliverables: funding proposal, document of suggestions on how to adapt the curriculum of one computing course