- Worked cross-functionally with internal teams to create and update Standard Operating Procedures, utilizing LucidChart for process mapping and Confluence for process documentation. - Assisted in the development and delivery of business process tools, methodologies, supporting application integration, and training.- Facilitated process interviews to obtain current-state pain points, reviewed processes with stakeholders, maintained process documentation, created training materials, and organized training sessions for internal processes. - Reduced monthly Product Estimation cycle time updating, documenting, and training on the Gap Assessment process.- Documented and enabled corporate tools and processes to identify, measure, assess, mitigate, and report on company risk.- Enabled Development and QA teams to utilize a scrum framework through Incident Management & Incident Security Management processes, documented in accordance with security compliance regulations.- Communicated new and updated processes via company-wide newsletters and meetings.

- Conducted IT SOX and IT JSOX (Japanese Sarbanes-Oxley) control testing focusing on change management, security administration, and data center operations controls for multiple companies, including a leading coal producer and exporter, an IT services and customer engagement company, a global manufacturing company, and a multimillion-dollar construction company. Participated in client walkthrough meetings both virtually and in-person. Maintained and communicated to the client and external auditors the status of documentation requests and control phases of testing. Organized and planned testing for new resources on the project. Assisted management in communicating findings and providing recommendations to the client. Key applications and systems included Workday, Oracle, BPEL, J.D. Edwards, ServiceNow, RevPro, AS400, BPCS, and other applications, including in-house applications developed internally by the clients.- Conducted a Microsoft Dynamics 365 Implementation Assessment for a landscape supply company. Participated in, planned, and maintained records of client walkthrough meetings with key stakeholders and identified issues throughout the engagement. Assisted in creating an executive summary with six key recommendations focusing on areas of data storage, conversion, and replication, user training and user access testing, system functionality enhancements, and system of record.- Performed a Software as a Service (SaaS) cloud assessment for a multinational Logistics company. Assisted in identifying applicable controls from the CSA (Cloud Security Alliance) Cloud Controls Matrix, creating a document request list, and testing the effectiveness of business continuity management, identity and access management, interoperability and portability, supply chain management, and encryption and key management controls for five selected SaaS cloud applications. Participated in client walkthrough meetings with process owners and identification of issues.

- Worked with a team of highly-skilled interns and built trusting relationships with both the interns and facilitators.- Gained knowledge about various common aspects of the consulting process like the SOW, RCM, and client interviews by participating in a mock project.- Gained insight to project aspects through client interaction with the Internal Audit and Financial Advisory team and the Data and Analytics team.

- Built SQL skills and utilized analytics to interpret data and find solutions to business process problems.- Worked cross-functionally with the accounting intern to create a project with the purpose of improving a business process for accepting coupons and reallocating $930,000 out of a receivable account.