Maya Moussa Email & Phone Number

Melbourne, Victoria, Australia

Moonee Ponds, Victoria, Australia

I currently hold a great responsibility in coordinating Mental Health Tribunal hearings as well as processing psychiatrists Reports and Freedom of Information requests as well as managing other administrative tasks. I always ensure confidentiality and high attention to detail in my work.

My role involve me to work with different and diverse people of the community and attending to people who request needles and syringes per the NSP government program.I am responsible for a variety of tasks including arranging Allied Health appointments for clients for different services such as Podiatry, Physiotherapy, Diabetes Educators as well as registering and organizing appointments for Pediatricians and children services. My daily tasks don’t only include scanning, filing, faxing, mailing, arranging interpreters, managing waitlists, ordering stationary but also have the responsibility of setting up the cash register and submitting receipts and paid invoices to Finance.My role requires patience, attention to detail and good time and people management skills. I am currently using Merri, Best Practice and TCM Systems as well as Microsoft Excel for data entry.I am in constant communication with internal staff and external stakeholders always providing care and support with a positive attitude as well as adhering to the organisation’s policies and procedures.

Melbourne Area, Australia

In this position I use Pracsoft and Medical Director software programs to organize appointments and maintain records. I carry out a wide range of other tasks to ensure the smooth and efficient functioning of the Practice. I am constantly striving to provide an exceptional standard of patient care and I am proud of the high standards I achieve.

Parkville- Melbourne- Australia

My role was responsible for ensuring that hospital staff members were supported professionally and that patients were processed quickly, with empathy, according to the hospital’s protocols and procedures. My role was complex and important as it balanced the dynamics and set the tone for all activities within the Reception area. In addition to the orientation and training of new staff, I supervised all activities within the Reception area and arranged the Roster. I ensured that everyone was aware of hospital and department protocols and policies and able to appropriately convey information to patients. I was responsible to carry out regular staff assessments to ensure that the high standard of patient care was maintained by all Receptionist clerical staff. I prepared monthly spreadsheets and charts which demonstrated the activities from the Imaging Department; providing valuable statistical information for hospital management.I trained new staff in the effective use of imaging information systems and instigated macro report templates for the Radiologists. I was also the primary contact person for troubleshooting and management of the imaging information systems, responsible for coordinating maintenance and repair services. In addition I was responsible for the billing which required constant communication with other departments in the hospital whether via phone or emails, I also performed performance management to staff, ordered stationary and organized staff meetingsWhen necessary I performed patient administration duties, answered patient billing inquiries, forwarded private reports and films to referral Specialists. I coordinated and made appointments and liaised with Specialists’ staff.

Diploma Of Business

Executive Personal Assistant Course

The EPA course is a two day class that I undertook to gain more knowledge, understand the role of an executive or a personal assistant.

Certificate 4 Frontline Management

Education record